Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Brown

Southaven,USA

Summary

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

5
5
years of professional experience

Work History

Licensed Nail Technician

Memphis Suites
Memphis, TN
02.2021 - Current
  • Applied artificial nails with tips or wraps to extend the length of natural nails.
  • Reviewed safety protocols regularly to ensure compliance with state regulations.
  • Followed strict hygiene standards throughout all phases of service delivery.
  • Cleaned and sterilized tools used during nail services.
  • Resolved customer complaints promptly and professionally when necessary.
  • Managed customer appointments through scheduling software systems.

Customer Service Cashier

Kroger
Southaven, MS
07.2020 - 12.2020
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Processed credit card transactions accurately and efficiently.
  • Greeted customers and provided friendly customer service.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Complied with all health and safety regulations while performing job duties.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Education

High School Diploma -

Desoto Central High School
Southaven, MS
05-2022

Skills

  • Nail application
  • Hygiene compliance
  • Customer service
  • Appointment scheduling
  • Tool sterilization
  • Safety protocols

Timeline

Licensed Nail Technician

Memphis Suites
02.2021 - Current

Customer Service Cashier

Kroger
07.2020 - 12.2020

High School Diploma -

Desoto Central High School