Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Bui

Houston,TX

Summary

Experienced and dedicated Customer Service Representative with a proven track record of exceeding customer expectations. Skilled in resolving issues efficiently and maintaining positive relationships with clients to drive business growth.

Overview

4
4
years of professional experience

Work History

Cashier

Cabo Bobs
Houston, TX
05.2024 - Current
  • Balanced daily transactions on a computerized point-of-sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Built and maintained productive relationships with employees.
  • Maintained cleanliness of the store.

Customer service representative

Marriott International
Fort Cavazos, TX
07.2022 - 11.2023
  • My role for this description is to ensure that I assist the customer professionally
  • I help customers find a satisfying hotel and booking reservations
  • I also dealt with customer accounts and rewards/benefits as well as create help desk tickets to aid in resolving inconveniences/concerns of members

Customer Service

HISD School District
Houston, TX
03.2022 - 04.2022
  • At this current location, I am a part of a customer service team, which is an umbrella that requires a lot of duties
  • Primarily, I take calls and provide the caller with as much information as I can or redirect them to the right part of the organization that can help them with their particular issue
  • This also requires me to receive calls from all of the schools in the entire school district, whether it be elementary, intermediate or a high school, and create/submit work orders for repairs in respective school

Assistant To photographer

UTP
Houston, TX
05.2021 - 01.2022
  • I am responsible for the product sales and orders
  • I take pictures of the players team and edit the pictures for printing by uploading pictures and using the editing software
  • I provide recommendations and solutions for customer’s questions and concerns

Education

High school diploma -

Klein Forest High School
Houston, TX
08.2021

Skills

  • Time management
  • Self-motivated
  • Organized
  • Customer service
  • Multitask
  • Microsoft Office

Timeline

Cashier

Cabo Bobs
05.2024 - Current

Customer service representative

Marriott International
07.2022 - 11.2023

Customer Service

HISD School District
03.2022 - 04.2022

Assistant To photographer

UTP
05.2021 - 01.2022

High school diploma -

Klein Forest High School
Courtney Bui