Courtney Cadle
Macomb,MI
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Ensures compliance with all state and federal laws. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
22
22
years of professional experience
Work History
Agency Administrator
Health Source Home Care, Inc
05.2019 - 04.2024
- Responsible for operations and management of home health agency
- Create and implement policies & procedures
- Management of all employees and contract employees
- Prepares and responds to communications and audits (pre-pay, post-pay & CERT)
- Ensures compliance with all state and federal laws and maintain State & CMS certification, passing 3 state/CMS surveys 2019, 2020 & 2022
- Maintain and updating of the emergency management plan
- Coordinated patient care services and oversee scheduling procedure.
Chief Operations Officer
At Home Physicians Managing Co
01.2010 - 05.2019
- Responsible for operations of visiting physician practice
- Create and implement policies & procedures
- Management of all employees and contract employees
- Provider credentialing
- Coding of ICD-10, CPT & HCPCs
- Setup and maintain EMR/EHR
- External (CERT, pre-pay & post-pay) & Internal Audit reviews
- Quality Assurance
- Budget reviews
- Maintain & process payroll.
Chief Operations Officer
At Home Diagnostics
04.2011 - 05.2019
- Responsible for operations of independent diagnostic testing facility for homebound patients
- Create and implement policies & procedures
- Management of all employees and contract employees
- Provider credentialing
- Coding of ICD-10, CPT & HCPCs
- Setup and maintain PACS system
- External & Internal Audit reviews
- Quality Assurance
- Budget reviews
Vice President
MME Supplies, Inc
06.2008 - 05.2012
- Management of all employees and contract employees for durable medical equipment company
- Provider credentialing
- Coding of ICD-9 & HCPCs
- Obtain and maintain CHAP accreditation
- External & Internal Audit reviews (CERT)
- Quality Assurance
- Budget reviews.
Office Manager & Coding/Billing/Collections
MME Supplies, Inc
06.2004 - 06.2008
- Management of all employees and contract employees for durable medical equipment company
- Provider credentialing
- Coding of ICD-9 & HCPCs
- Obtain and maintain CHAP accreditation
- External & Internal Audit reviews (CERT)
- Quality Assurance
- Budget reviews.
Coding/Billing/Collections Manager
Nebs Meds 2
06.2004 - 10.2006
- Coding and billing for part B pharmacy drugs (nebulizer medications)
- Provider credentialing
- Coding of ICD-9 & HCPCs
- External & Internal Audit reviews
- Quality Assurance.
EPCOT / SSE - Operations
The Walt Disney Company (College Program)
08.2002 - 12.2002
- College internship, operation of Space Ship Earth ride
- Where I learned Disney’s customer service skills.
Education
Associate of General Studies -
Macomb Community College
Skills
- Operations Management
- Emergency Preparedness
- Health Information Systems
- Healthcare Policy
- Time Management
- HIPAA Compliance
- EMR / EHR
- Written and verbal communication
- Medical Records Management
- ICD-10, CPT & HCPCS Proficiency
- Medicare and Medicaid Billing
- Insurance claims analysis
Websites
Timeline
Agency Administrator
Health Source Home Care, Inc
05.2019 - 04.2024
Chief Operations Officer
At Home Diagnostics
04.2011 - 05.2019
Chief Operations Officer
At Home Physicians Managing Co
01.2010 - 05.2019
Vice President
MME Supplies, Inc
06.2008 - 05.2012
Office Manager & Coding/Billing/Collections
MME Supplies, Inc
06.2004 - 06.2008
Coding/Billing/Collections Manager
Nebs Meds 2
06.2004 - 10.2006
EPCOT / SSE - Operations
The Walt Disney Company (College Program)
08.2002 - 12.2002
Associate of General Studies -
Macomb Community College
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