Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Cain

Boerne,TX

Summary

Dynamic Business Development Representative with a proven track record at Health Recovery Solutions, excelling in Salesforce proficiency and cross-functional coordination. Spearheaded lead generation initiatives, consistently surpassing pipeline goals. Skilled in crafting impactful email campaigns and fostering customer relationships, contributing to significant business growth.

Overview

6
6
years of professional experience

Work History

Business Development Representative

Semaphore Solutions
09.2023 - Current
  • Develops email messaging for each industry (manufacturing, clinical/molecular, biotechnology & research, and environmental)
  • Develops target lists with correct contacts
  • Creates all the sequences in Hubspot for outreach
  • LinkedIn cold outreach
  • Manages Linkedin Company Website
  • Lead planner for all conferences
  • Collaborates with all account executives for lead generation
  • Coordinates initial introduction calls and attends with account executive
  • Collaborates directly with the VP of Sales & Marketing, CEO, CFO and Director of Marketing

Business Development Representative

1health
05.2022 - 09.2023
  • Consistently hit my goal of 16+ new qualified meetings each month through email, cold call, and LinkedIn outreach
  • Manage and follow-up with the inbound and webinar leads
  • Assist the Account Executive in introduction calls and follow-ups
  • Assist the Marketing Director in creating content for email outreach
  • Interview and train interns for business development research and cold outreach
  • Meet with the Executive team and Co-Founder weekly to strategize and provide an update on progress for gaining new business opportunities
  • Create sequences in Salesforce and Hubspot for lead generation
  • Craft messages for Sales Navigator outreach

Business Development Representative

Health Recovery Solutions
01.2021 - 05.2022
  • Consistently recognized as a top performer in generating pipeline goals with key contacts at targeted organizations for high conversion sales opportunities
  • Led weekly role-play scenarios with all Business Development teams cultivating a collaborative and open team environment to build upon additional methods to perfect sales skills
  • Given additional sales leadership responsibilities:
  • Managed all inbound opportunities
  • Managed 2 territories, working with 3 Sales Executives consecutively
  • Responsible for conversation flowing in from the drift bot on the website
  • Led interviews with possible candidates to join our team
  • Assisted in training and call shadowing new BDRs
  • Assisted in creating consistent cadences for the team and implementing a sales process for each team member to use
  • Led projects to create presentations for our investors

Lead Generation Specialist Part-Time

Encompas Corporate Card Audit Services
09.2019 - 01.2021
  • Research potential prospects for audit software program
  • Find articles on state agencies with credit card misuse within the government
  • Create email campaigns
  • Call and email targeted potential prospects in cities and counties
  • Research contact information for people of interest
  • Schedule and coordinate meetings for demonstrations
  • Call vendors to retrieve overpaid sales tax for our clients
  • Weekly activities include ~ 200 outbound calls, 300 emails, and 100 new leads uploaded into CRM
  • Key achievements include ~4-5 appointments set each month

Business Development Coordinator - Part-Time

The Wheeler Group
08.2018 - 01.2021
  • Lead Generation for three start-up healthcare companies The Wheeler Group represents
  • Secure leads from cold calls and email outreach to C-suite of hospitals, home care agencies, and health plans
  • Manage all activities and campaigns in Salesforce, Close, and Pipeline Deals
  • Develop and pull reports from Salesforce, Close, and Pipeline Deals
  • Work closely with marketing to develop and execute campaigns
  • Coordinate/schedule calls/meetings as needed
  • Weekly activities include ~ 800 emails, 50 new leads uploaded into CRM, 15 calls
  • Key achievements include ~ 10 appointments set each month working 10 hours a week
  • New accounts added to the pipeline include Tria Health, HumHealth, Mass Cass, HealthCheck360, AMC Health, Envolve, WellDyneRX, AMWell, 98Point6, Paladina Health, WellTrackOne, and Montefiore Medical Center

Education

BA - General Studies, Biology, Health Professions, Human Science

Texas Tech University
08.2018

Skills

  • Salesforce Proficiency
  • Email Communication Strategies
  • Sales prospecting
  • Marketing support
  • Performance tracking
  • Medical Transcription Support
  • Lead development
  • Customer relationship management
  • Market research
  • Cross-functional coordination
  • Pipeline generation

Timeline

Business Development Representative

Semaphore Solutions
09.2023 - Current

Business Development Representative

1health
05.2022 - 09.2023

Business Development Representative

Health Recovery Solutions
01.2021 - 05.2022

Lead Generation Specialist Part-Time

Encompas Corporate Card Audit Services
09.2019 - 01.2021

Business Development Coordinator - Part-Time

The Wheeler Group
08.2018 - 01.2021

BA - General Studies, Biology, Health Professions, Human Science

Texas Tech University
Courtney Cain