Courtney Carr
Tampa,FL
Summary
Accomplished professional offering great communication and customer service skills in both health care and financial services. Proven ability to manage sensitive financial and medical information with accuracy, discretion and compliance. Reliable and dedicated when working alone or as part of a team.
Overview
8
8
years of professional experience
2015
2015
years of post-secondary education
Work History
Debt Collector
Aargon collection agency
Tampa
09.2020 - Current
- Contacted clients to discuss outstanding debts and payment plans.
- Negotiated repayment terms and settlements to facilitate timely debt resolution.
- Updated client information in collection database for accuracy.
- Submitted insurance claims related to outstanding debts, coordinating with insurers and clients to ensure accurate billing and timely reimbursement.
Pharmacy Technician
Tampa Family Pharmacy
Tampa, Florida
02.2017 - 08.2020
- Processed and filled prescriptions accurately for diverse patient needs.
- Assisted pharmacists in compounding medications under strict safety protocols.
- Managed inventory by tracking stock levels and ordering supplies as needed.
- Accurately packaged and shipped patient prescriptions with HIPPA regulations and pharmacy protocols, ensuring timely and secure delivery
Education
Gary Adult
Tampa, FLSkills
- Complex Problem-solving
- Account management
- Call center background
- Patience and persistence
- Negotiation
- Professionalism
- Attention to detail
- Customer service
- Effective communication
- Time management
- Processing payments
- Insurance billing
Timeline
Debt Collector
Aargon collection agency
09.2020 - Current
Pharmacy Technician
Tampa Family Pharmacy
02.2017 - 08.2020
Gary Adult