Courtney Carter

To find long-term employment with a company to whom I can grow both personally and professionally. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to impact company success positively. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Experienced in leading and directing call center operations with more than ten employees. Disciplined manager with three years of Customer Service experience. Knowledgeable about overseeing schedules, administration, and training. Hardworking and detail-oriented team leader experienced in call center environments, customer service management, and team leadership. Resourceful Manager offering a history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining processes to decrease costs and promote organizational efficiency and highly committed with a hardworking mentality to maintain the quality of services and products. Results-driven Call Center Manager focused on developing and leading exceptional call center teams—a motivational leader with a strong field success record.