Courtney Chacon
Paraprofessional
Phoenix,AZ
Summary
Experienced with meat cutting, customer service, and maintaining sanitary conditions. Utilizes knife skills and food safety practices to ensure quality and safety in product handling. Knowledge of inventory management and providing excellent customer service to meet customer needs.
Offering strong organizational and problem-solving abilities, eager to learn and develop in customer-oriented environment. Brings keen understanding of customer service dynamics and effective communication techniques. Ready to use and develop interpersonal and administrative skills in Front Desk Customer Service Representative role.
Offering positive attitude and strong interpersonal skills, eager to learn and develop in customer service training role. Brings solid grasp of customer service principles and effective communication techniques. Ready to use and develop problem-solving and mentoring skills in any role.
Overview
16
16
years of professional experience
Work History
Paraprofessional
Skyline Education
01.2017 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Participated in professional development workshops, continuously improving teaching skills.
- Assisted in organization of school events, contributing to vibrant school culture.
- Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Helped teacher prepare instructional material and displays.
- Engaged with students during extracurricular activities, supporting their interests beyond classroom.
- Designed the bulletin boards around the campus
- Assisted in administration of standardized tests, facilitating smooth testing process.
- Contributed to development of Individualized Education Programs (IEPs), tailoring education to student needs.
Nutrition Services
South Phoenix Prep & Arts Academy ( Skyline Education)
10.2015 - 12.2016
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Received and stored incoming supplies according to procedures.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Served food according to temperature, safety, and presentation guidelines.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
Cashier
Arbys Resturant
08.2009 - 02.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Some College (No Degree) - Media Arts
Collins College
Tempe, AZWayne High School
Dayton, OH06.2004
Skills
- Computer skills
- Organizational skills
- Patient
- Problem-solving
- Dishwashing
- Cooking
- Cleaning and sanitation
- Kitchen support
- Strong customer service
Timeline
Paraprofessional
Skyline Education
01.2017 - Current
Nutrition Services
South Phoenix Prep & Arts Academy ( Skyline Education)
10.2015 - 12.2016
Cashier
Arbys Resturant
08.2009 - 02.2010
Some College (No Degree) - Media Arts
Collins College
Wayne High School
Employee of the Month (multiple times)
I offer my help, not only to the set team i've been assigned to, but anyone who may need the assistance. I'm very much a team player and set in to help when i need to.
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