Courtney Chapa
Godley
Summary
Dynamic and client-focused Esthetician and Medical Assistant with a proven track record at Serenity On The Square and Texas Health. Specializes in enhancing patient care through exceptional service and effective communication, coupled with expert management of medical records. Achieved significant improvements in client satisfaction and operational efficiency. Skilled in multitasking, organization, and client education.
Overview
14
14
years of professional experience
Work History
Esthetician/Spa Supervisor
Serenity On The Square
12.2020 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Medical Assistant
Texas Health
05.2012 - 01.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Dr.Lathia Jagadish
08.2010 - 08.2012
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Medical Assistant - Medical
Kaplan Career Institute
Fort Worth, TX09.2009
Crowley High School
Crowley, TX05.2006
Skills
- Customer service
- Multitasking and organization
- Scheduling
- Client needs assessment
- Client intakes
- Medical recordkeeping
Timeline
Esthetician/Spa Supervisor
Serenity On The Square
12.2020 - Current
Medical Assistant
Texas Health
05.2012 - 01.2014
Medical Assistant
Dr.Lathia Jagadish
08.2010 - 08.2012
Medical Assistant - Medical
Kaplan Career Institute
Crowley High School
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