Courtney Croft
9526 S Durand Rd
Overview
29
29
years of professional experience
Work History
Dental Assistant/Receptionist
Crossroads
Brighton
12.2025 - Current
- Assisted dentists during procedures to ensure patient comfort and safety.
- Prepared dental instruments and materials for various treatments and examinations.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Educated patients on treatment procedures and post-procedure home care.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Dental Assistant/Hygeinist
Dr Paul Valack
Denver
09.2004 - 02.2023
- Assisted dentists during examinations and procedures to ensure patient comfort.
- Prepared treatment rooms by sterilizing instruments and organizing supplies.
Patient Coordinator
University of Michigan Dental School
Ann Arbor
08.1996 - 05.1999
- Coordinated patient appointments and managed scheduling for dental services.
- Collaborated with dental staff to streamline patient flow in the clinic.
- Educated patients on pre- and post-treatment care instructions.
- Handled patient communications, addressing concerns and answering questions promptly.
- Organized and facilitated patient referrals to specialists as needed.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Managed medical records by filing documents into appropriate folders according to established protocols.
- Coordinated patient appointments and maintained appointment schedule.
Education
Associate of Science - Dental Hygiene
Community College of Red Rocks
Denver, CO08-2004
Timeline
Dental Assistant/Receptionist
Crossroads
12.2025 - Current
Dental Assistant/Hygeinist
Dr Paul Valack
09.2004 - 02.2023
Patient Coordinator
University of Michigan Dental School
08.1996 - 05.1999
Associate of Science - Dental Hygiene
Community College of Red Rocks