COURTNEY CONNALLY
Brighton,CO
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
7
7
years of professional experience
Work History
Sales Associate/Inbound Receiving Clerk
Lowes Home Improvment
Brighton, CO
04.2024 - 01.2026
- Maintained organized sales floor by restocking merchandise and ensuring displays were visually appealing.
- Assisted customers in locating products and addressing inquiries to enhance shopping experience.
- Monitored inventory levels, identifying discrepancies and communicating with management for replenishment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
Floor Coordinator/Key Holder/Backroom processor
HomeGoods
Westminster, CO
04.2019 - 12.2022
- Merchandised sales floor, provided excellent knowledge of store
- Opened and closed store
- Assigned all team members daily tasks
- Unloaded trucks and processed merchandise for store
- Inventory, price checks, labeling
- Trained new associate, provided excellent customer service
Education
Associate of Science - Medical Assistant
Cambridge Community College
Aurora, CO, USA01-2007
High School Diploma - undefined
Arvada West High School
Arvada, CO, United States01-1999
Skills
- Exceptional Communication Skills
- Outgoing personality
- Stocking and receiving
- Sales expertise
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Excellent people skills
- Multi-tasking strength
Timeline
Sales Associate/Inbound Receiving Clerk
Lowes Home Improvment
04.2024 - 01.2026
Floor Coordinator/Key Holder/Backroom processor
HomeGoods
04.2019 - 12.2022
High School Diploma - undefined
Arvada West High School
Associate of Science - Medical Assistant
Cambridge Community College