Courtney Cooter
Liverpool,NY
Summary
A caring mom who brings focus on nurturing young minds and creating safe, stimulating atmosphere. Reliable team player known for flexibility and ability to adjust to dynamic needs. Skilled in lesson planning and behavior management, valued for patience and enthusiasm.
Overview
11
11
years of professional experience
Work History
Cleaner
Brophy Services Inc
06.2021 - 02.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Masker
Anoplate
02.2016 - 07.2017
- Optimized workflow by organizing tools and materials for easy access during shifts, minimizing downtime between tasks.
- Maintained a safe working environment by adhering to safety protocols and keeping workspaces clean and organized.
- Utilized problem-solving skills during challenging projects, implementing creative solutions without compromising end-product quality.
- Consistently provided high-quality workmanship by adhering to company standards and industry best practices during all aspects of the masking process.
- Reduced material waste with precise cutting and application of masking tape, film, or other materials as needed.
- Achieved consistent results by maintaining attention to detail during the masking process, preventing defects or rework.
- Ensured timely completion of projects by following established procedures and meeting deadlines.
Restaurant Hostess
B'ville Diner
05.2011 - 01.2015
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Charles W. Baker High School
Baldwinsville, NY06.2014
Skills
- Cleaning and sanitizing
- Reliability and punctuality
- Problem-solving
- Attention to detail
- Health and safety compliance
- Confidentiality awareness
- Conflict resolution
- Multitasking and organization
- Verbal and written communication
- Schedule flexibility
- Multitasking
- Organizational skills
- Teamwork and collaboration
- Adaptable and flexible
Timeline
Cleaner
Brophy Services Inc
06.2021 - 02.2022
Masker
Anoplate
02.2016 - 07.2017
Restaurant Hostess
B'ville Diner
05.2011 - 01.2015
High School Diploma -
Charles W. Baker High School
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