Courtney Corbett
Encore Performing Arts National Dance Competition
Fort Worth,TX
21
years of professional experience
Energetic leader promotes eleven years of event industry experience, and 19 years total customer service facing employment, while maintaining a superior record of accomplishment. Ambitious and highly motivated [Job Title] surpasses demanding objectives and achieves or exceeds set goals.
Work History
Assistant Director
11 Years 7 Months- Directed production teams to ensure seamless execution of live events.
- Collaborated with creative teams to develop engaging show concepts and scripts.
- Mentored junior staff, fostering skills in stage management and event coordination.
- Established partnerships with vendors to enhance production quality and efficiency.
- Evaluated post-show feedback to drive continuous improvement in future productions.
- Streamlined communication between departments to foster collaborative work environments.
- Implemented effective marketing strategies for promoting events, leading to increased event registration.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
Registration Manager
11 Years 7 Months- Streamlined registration processes for competitions, enhancing participant experience and operational efficiency.
- Implemented new software systems for online registrations, increasing accuracy and reducing processing time.
- Maintained a high level of customer satisfaction by addressing attendee inquiries and concerns with professionalism, empathy, and efficiency.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
Graphic Designer
11 Years 7 Months- Utilized Adobe Creative Suite to create visually compelling graphics for digital and print media.
- Enhanced brand identity through design of marketing materials and graphics that engaged target audience.
- Redesigned company website to improve user experience and increase overall site traffic.
- Developed style guides to standardize design elements across departments, ensuring consistent brand representation.
- Redesigned company website to enhance user experience, contributing to increased site traffic.
- Conceptualized creative designs for print materials, banners, signs and textile designs for retail.
Event Concierge & Retail Associate
11 Years 7 Months- Trained new team members on operational procedures and customer engagement techniques.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Enhanced guest experience by promptly addressing inquiries and providing personalized event recommendations.
Maitre de and Host Trainer
3 YearsHead Hostess
7 YearsEducation
BFA - focus in painting
Associates Degree
Skills
Microsoft Office Suite
Adobe Suite
Canva
Event coordination
Customer service
Attention to detail
Time management
Problem-solving
Critical thinking
Self motivation
Professionalism
Timeline
Assistant Director
Encore Performing Arts National Dance Competition
01.2015 - CurrentRead More
Registration Manager
Encore Performing Arts National Dance Competition
01.2015 - CurrentRead More
Graphic Designer
Encore Performing Arts National Dance Competition
01.2015 - CurrentRead More
Event Concierge & Retail Associate
Encore Performing Arts National Dance Competition
01.2015 - CurrentRead More
Maitre de and Host Trainer
The Capital Grille
01.2013 - 01.2016Read More
Head Hostess
On the Border
01.2006 - 01.2013Read More
Tarrant County College
Associates Degree
Read More
University of Texas at Arlington
BFA from focus in painting
Read More
Relevant Experience
- Familiar with deadlines and capable of working swiftly without altering craftsmanship or quality of work
- Excellent communication skills/helpful demeanor, aptitude for understanding a goal and successfully bringing it to fruition.
- Dedicated to client/employer satisfaction
- Experience leading a team working independently
- Very strong ability to multi-task and problem solve
- Dedicated to Customer Service/Guest Experience
- Accustomed to maintaining a steadfast work ethic and positive attitude, even when working extended hours to complete the job at hand
- Eloquent/Well-spoken, capable of handling a multitude of interactions with professionalism and grace.