Courtney Davis
Summary
Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills.
Overview
25
25
years of professional experience
Work History
Senior Account Manager
Czarnowski
06.2024 - Current
- Manage large Pharmaceutical and Medical exhibit programs with booths ranging in size up to 8,400 sq. ft.
- Lead interface on day-to-day client interaction: initial show discovery & research, budget and design, overall management of information to Project Management, CAD, Warehouse, Graphics, Design, and internal production departments.
- Work directly with client's agency to coordinate the development of graphic artwork and digital content.
- Coordinate services on behalf of the client as the main point of contact; overseeing all deadlines set forth by association
- Maintained detailed records of account activities, ensuring accurate invoicing and budget tracking processes were in place.
- Collection of outstanding invoices.
- Foster a positive work environment by mentoring new Account Coordinators and Managers.
Account Manager
Czarnowski
09.2011 - 06.2024
- Managed a large convention program for a major pharmaceutical company, consisting of an average of 30 national conventions and 500 sub-national conventions per year.
- Responsible for ensuring all SOPs are followed and are in compliance with the standards of the company and FDA>
- Managed budget for each show by calculating cost breakdowns for construction, time and material, shipping, booth space, and logistical hours.
- Worked directly with hotels and housing bureaus to reserve room blocks and maintain arrival and departure list for client.
- Planned client's pre-convention meeting for internal staff reserving meeting space, working directly with catering company, and ordering Audio Visual equipment.
- Assisted with legal department quarterly for audits to ensure compliance was met.
Account Coordinator
Czarnowski
07.2001 - 09.2011
- Managed over 2,000 regional conventions for major pharmaceutical company.
- Supported Account Managers with National Programs.
- Reviewed LOA's and submitted payment on behalf of pharmaceutical company.
- Updated internal databases with account information to maintain concise, clear records.
- Worked directly with legal department to ensure compliance was met for each show.
Receptionist
Czarnowski
11.1999 - 07.2001
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted accounting department with payroll.
- Prepared marketing materials for sales presentations.
Education
High School Diploma -
North Cobb High School
Kennesaw, GA06.1996
Skills
- Account Management
- Project Management
- Client Relationship Building
- Solution Driven
- Teamwork and Collaboration
- CRM Software
- Mondaycom Project Management
- Workfront Software
Timeline
Senior Account Manager
Czarnowski
06.2024 - Current
Account Manager
Czarnowski
09.2011 - 06.2024
Account Coordinator
Czarnowski
07.2001 - 09.2011
Receptionist
Czarnowski
11.1999 - 07.2001
High School Diploma -
North Cobb High School
Similar Profiles
Christian WrennChristian Wrenn
CNC Machinist at CzarnowskiCNC Machinist at Czarnowski
Edward EverettEdward Everett
Senior Project Manager at Czarnowski Exhibit ServicesSenior Project Manager at Czarnowski Exhibit Services
Ashley MkwanaziAshley Mkwanazi
Dispatch Coordinator at Czarnowski Exhibit ServicesDispatch Coordinator at Czarnowski Exhibit Services
NADA ALSULIMANNADA ALSULIMAN
Senior account manager at leapaiSenior account manager at leapai
PARKER SLAVENSPARKER SLAVENS
Senior Account Manager at GenpactSenior Account Manager at Genpact