Courtney Davis
Amherst
Summary
Medicare sales agent with a strong commitment to guiding clients in making informed healthcare coverage decisions. Proficient in assessing individual needs and clearly explaining plan benefits while ensuring compliance with CMS guidelines. Recognized for delivering exceptional service and building trust with clients effectively.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Household Manager
Self-employeed
Amherst, NY/ Denver
07.2017 - Current
- Managed daily household operations, ensuring efficient task completion across various responsibilities.
- Managed household budgeting and monitored financial transactions, ensuring fiscal responsibility.
- Developed and implemented strategic budgeting practices to control expenses efficiently.
- Coordinated family schedules and organized appointments, enhancing overall time management.
- Coordinated home repair services and negotiated contracts with vendors.
- Oversaw household inventory maintenance, tracking supplies and equipment effectively.
- Planned family activities, including vacations and special events, streamlining logistics for seamless execution.
Hybrid Caregiver
Private Household
Buffalo, NY/ Denver
05.2011 - Current
- Administer prescribed medications timely, adhering strictly to care plan instructions.
- Monitored health conditions, documenting changes, and reporting promptly to medical professionals.
- Supported therapeutic and behavioral plans through close collaboration with clinical staff.
- Fostered a compassionate atmosphere, promoting emotional well-being and comfort for clients.
- Observed patients for changes in physical, emotional, and behavioral conditions.
- Implemented safety measures, ensuring a secure environment for all clients.
- Coordinated doctor appointments and activities to enhance client engagement.
- Streamlined scheduling and calendar arrangements to maximize time management.
- Managed household budgets, tracked expenses, and maintained financial stability.
Optician
Target Optical
Denver
09.2016 - 09.2017
- Educated patients on lens care to enhance performance.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Guided customers in selecting eyewear products tailored to individual needs.
- Collaborated with optical labs to expedite custom eyewear production.
- Inspected finished eyeglasses for quality assurance and verified proper fit.
- Investigated and resolved customer complaints while adjusting and repairing eyewear.
- Managed inventory of eyewear products to streamline restocking processes.
- Maintained compliance with health and safety regulations in optical setting.
Paraprofessional
Aloma D Johnson Charter School
Buffalo
09.2009 - 05.2011
- Facilitated small group activities to reinforce learning objectives, enhancing student comprehension and engagement.
- Collaborated with educators to develop and implement individualized education plans.
- Supported teachers in classroom management and instructional activities, promoting optimal student engagement and learning outcomes.
- Provided personalized educational, behavioral, and emotional support to students.
- Communicated with parents about student progress and needs, strengthening partnerships that support student success.
- Assisted with lesson planning and preparation, ensuring alignment with curriculum standards.
- Organized classroom materials and resources to support effective teaching and learning.
- Attended professional development workshops to enhance skills relevant to educational responsibilities.
Skills
- Financial needs assessment
- Scheduling and appointment management
- Travel planning and coordination
- Client management
- Record keeping and compliance
- Data analysis
- Problem solving and conflict resolution
- Time management and organization
- Emotional intelligence and collaboration
- Health compliance
- Customer relationship management
- Effective communication
References
References available upon request.
Education and Training
Fisk University
Certification
NYS Life Accident & Health License
Timeline
Household Manager
Self-employeed
07.2017 - Current
Optician
Target Optical
09.2016 - 09.2017
Hybrid Caregiver
Private Household
05.2011 - Current
Paraprofessional
Aloma D Johnson Charter School
09.2009 - 05.2011