Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Dean

Dyersburg,TN

Summary

Dedicated and hardworking nurse currently specializing in premature infant and newborn care. Excelled in delivering compassionate care, significantly enhancing patient and family satisfaction. Skilled in clinical documentation, medication administration, and patient education. Consistently advocated for patient needs, fostering teamwork among healthcare professionals.

Overview

4
4
years of professional experience

Work History

Nurse

JMCGH Neontal ICU
06.2023 - Current
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Effectively communicated with family members to provide daily updates about patient care.
  • Supported safe patient discharges through thorough family education on medication administration, equipment use, and follow-up care instructions.
  • Served as an advocate for both infant patients and their families during medical consultations with physicians and other healthcare professionals.
  • Provided lactation support and education for breastfeeding mothers, promoting optimal infant nutrition.
  • Developed strong relationships with patients' families built on trust, empathy, and clear communication throughout the entire NICU journey.
  • Enhanced family-centered care through effective communication and emotional support for parents and families.
  • Communicated with healthcare team members to plan, implement, and enhance treatment strategies.
  • Educated parents before discharge to ensure they feel comfortable and safe once taking their infants home.

Medical Assistant

First Choice Medical Care
05.2021 - 12.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Implemented patient education program on preventative care, enhancing community health awareness.

Education

Bachelor of Science - Nursing

University of Tennessee At Martin
Martin, TN
05-2023

Skills

  • Intramuscular and IV medication administration
  • Patient assessment
  • Clinical documentation
  • Patient education
  • Infection control
  • Compassionate care
  • Family education
  • Maternal-newborn care
  • Patient advocacy
  • Teamwork skills

Timeline

Nurse

JMCGH Neontal ICU
06.2023 - Current

Medical Assistant

First Choice Medical Care
05.2021 - 12.2022

Bachelor of Science - Nursing

University of Tennessee At Martin
Courtney Dean