Courtney Dempton
Palm Desert,CA
Summary
Experienced in managing schedules, maintaining accurate records, coordinating daily operations, and providing professional support in fast-paced environments. Brings strong interpersonal, organizational, and communication skills, with an interest in applying academic knowledge of speech, language, and hearing sciences in a healthcare or clinical setting. Adaptable, detail-oriented, and committed to providing compassionate and efficient service to patients, families, and multidisciplinary teams.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Manager of Communications
Decorators Depot
09.2015 - 08.2018
- Coordinated community outreach programs to strengthen local engagement
- Managed social media accounts to enhance brand presence
- Created advertising campaigns to effectively promote products
- Networked with industry professionals to build partnerships
- Developing techniques that assisted in a gain of revenue
Assistant Manager/ Assistant Clinic Administrator
Massage Envy Spa
10.2011 - 09.2013
- Assisted Clinic Administrator with daily operations and administrative tasks
- Achieving high clinic membership closing sales
- Maintained member files, documents, and accounts for accurate record-keeping
- Hiring and scheduling Therapists and Estheticians
- Training Sales Associates in the sales process & Estheticians in product sales
- Managed payroll transactions and records to ensure timely and accurate employee compensation
- Handled banking activities and reconciliations
- Managed inventory and supply orders efficiently
Executive Administrative Assistant/Office Manager
Royce International
Indian Wells, CA
05.2003 - 09.2009
- Calendar and Schedule Coordination: Manage executive calendars, book meetings with investors or city planning boards, and track critical construction or development milestones
- Answered incoming inquiries, routed calls from vendors, and drafted formal correspondence to external stakeholders, consultants, and municipal agencies to facilitate effective communication.
- Organized legal contracts, land deeds, zoning documents, architectural blueprints, and project bids in physical and digital filing systems to ensure easy access and retrieval.
- Facilitated the bid process and contractor engagement to ensure project timelines were met: Collect, organize, and track requests for proposals (RFPs) and contractor
- Monitored status of building permits, environmental reviews, and zoning applications with local government to support compliance and project progress.
- Reporting and Data Entry: Prepare progress reports, update property databases, and input financial or operational data into spreadsheets
Executive Assistant
Villa Portofino
Palm Desert, CA
01.2005 - 12.2008
- Resident Customer Services
- Accounts Payable & Receivable
- Organized and maintained document filing system to enhance accessibility and retrieval.
- Processed banking activities to ensure accuracy in financial records and compliance with standards.
- Coordinated server schedules, executed daily audits, and allocated tips.
- Completing State, Local and District Quarterly Taxes
- Writing and composing spreadsheets
- Created and filed construction paperwork (releases, liens, pre-lims) to support project timelines and regulatory requirements.
- Accounting (Some QuickBooks, Priority Club System)
Education
Bachelors - Speech and Hearing Sciences
Arizona State University
Tempe, AZ12-2023
A.A. - Sociology
MiraCosta College
12-2007
High School Diploma -
Palm Desert High School
06-2005
Skills
- Accounts Payable - Accounts payable experience (11-15 years)
- Medical terminology
- Medical scheduling
- Payroll
- Office Management - Office management experience (11-15 years)
- QuickBooks
- Time management
- Autism Experience
- Care coordination
- Accounts Receivable - Accounts receivable experience (11-15 years)
- Electronic health records (EHR) management
- Personal Assistant Experience - Personal assistant experience (11-15 years)
- Bookkeeping - Bookkeeping experience (11-15 years)
- Health education and counseling
- Customer service
- Client interaction via phone calls
- Computer skills
- Accounting
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Cosmetology 2010
Timeline
Manager of Communications
Decorators Depot
09.2015 - 08.2018
Assistant Manager/ Assistant Clinic Administrator
Massage Envy Spa
10.2011 - 09.2013
Executive Assistant
Villa Portofino
01.2005 - 12.2008
Executive Administrative Assistant/Office Manager
Royce International
05.2003 - 09.2009
Bachelors - Speech and Hearing Sciences
Arizona State University
A.A. - Sociology
MiraCosta College
High School Diploma -
Palm Desert High School