Sherry Wolf
Thornton,CO
Summary
To utilize my 20 plus years and many skills in property management to my fullest potential. To work with and through others to create a successful company. Energetic people person. I enjoy working with others to help bring a healthy, happy environment to work in.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Property Manager
Senior Housing Options
Denver, CO
04.2025 - Current
- Establishing positive business relationships with residents, vendors, upper management, co-workers, and ownership.
- Processing applications for Section 8 and Tax Credit.
- Communicating with prospects and residents with the goal of establishing a positive and professional rapport.
- Touring prospects.
- Approving applications according to established credit and criminal criteria.
- Collecting and posting of rents via check scanning and on-line payments.
- Invoice processing via Real Page Ops Technology.
- Following up rent collections with legal processing as needed.
- Overseeing and delegating to maintenance staff and ensuring that quality service and satisfaction have been achieved.
- Touring the site to ensure impeccable curb appeal.
- Regularly inspecting the property.
- Regularly inspecting the property with maintenance to ensure that snow removal has been completed and documented to minimize slip and fall liability.
- Monitoring maintenance supply orders to remain within budget.
- Monitoring the ordering of office supplies.
- Monitoring all traffic, applications, move-ins/outs, service requests, and other activity into OneSite software daily.
- Preparing Final Account Statements.
- Inspect all on-notice units with maintenance supervisor to determine if the unit should be a routine turn or a renovation.
Property Manager
Gorman & Company
Denver, CO
07.2024 - 03.2025
- Lead the property management team, including, recruit, hire, train and evaluate team members.
- Determine prospective resident’s needs through phone calls, apartment tours, and internet marketing using selling techniques.
- Develop and place ads and special promotions for marketing the apartment community to prospective residents.
- Complete move-in and move-out inspections of apartments units.
- Walk prospective residents through the application paperwork and Section 42, LIHTC, and HUD certification paperwork.
- Assist current residents with lease renewals and recertification paperwork.
- Complete follow up discussions with all current and prospective residents and maintain accurate records.
- Enter in any application information, service requests, or payment information into the RealPage system.
- Recommend repairs, replacements, or improvements to the community.
- Complete budgeting for the property annually.
- Process payments and code invoices.
- Plan, organize, and promote resident events and activities.
- Adhere to established Fair Housing policies.
Property Manager
COLORADO COALITION FOR THE HOMELESS
Denver, CO
07.2022 - 06.2024
- Supervise all site personnel including, but not limited to, conducting interviews, scheduling, hiring new staff, staff training, team building, compliance with company policies and procedures, performance improvement plans, disciplinary actions, and/or terminations.
- Oversee resident and employee relations and works closely with supportive service providers.
- Deliver required reports in a timely manner.
- Ensure site staff understands and knows how to effectively use all property management software, personnel-related software, and instructs on proper use when necessary.
- Responsible for the management and compliance of Fair Housing, Tax Credit LIHTC, HOME, and/or HUD Section 8 Program compliance, investor and other regulatory requirements.
- Keep current on all updates and changes in affordable housing regulations and requirements.
- Maintain resident files for Section 42 Tax Credit Compliance including but not limited to on-time recertification of residents.
- Maintain accurate resident accounts receivable ledgers including rent subsidies.
- Maximizing rental income through regular review of rental increases allowed by regulatory restrictions. Ensure that property expenses are reviewed frequently and effectively managed to adhere to budgetary guidelines.
- Conduct health and safety quality control inspections to detect possible violations of housing quality standards and workplace safety/security hazards.
- Monitor the performance of the maintenance technician(s) and vendors.
- Monitor and documents security events, maintenance issues and problematic visitor and resident behavior.
- Assist residents with maintenance and lock-out service requests.
- Perform other duties as required.
Property Manager
Metro West Housing Solutions
Lakewood, CO
10.2021 - 05.2022
- On-site management of 154-unit Tax-Credit LIHTC community. Oversee a staff of 7 on a 3-year-old community. Processed and approved annual recertification's and new move ins. Processed invoices, credit card receipts, and rent deposits.
- Worked with Yardi and NextGen for regular reporting. Organized weekly meetings, capital projects and scheduled all contractors for work. Completed weekly vacancy and delinquency reports as required. Annual preparing for Chfa audits and inspections.
- Worked on resident retention and making sure all household continue to qualify for residency.
Property Manager
The Salvation Army
Broomfield, CO
10.2016 - 10.2021
- Complete on-site property management of a PRAC 202 community within The Salvation Army Silvercrest Residences. Oversee a staff of 4 including maintenance staff, service coordinator and an assistant manager. Processed recertifications for 84 units, accounting, vendor contracts, proposals, rent deposits, move-in/move-out.
- Weekly, monthly reports and service statistics. Planned and organized community activities, bible study and outreach services. Attended monthly meetings with The Salvation Army for any needed services or resources for the community.
Administrative Assistant
Centro-Westminster
05.2006 - 02.2011
- Assist the property manager with day-to-day activities of running a 2.5 million square foot portfolio consisting of 14 retail shopping centers in several states.
- Process all accounts payable for contracted and scheduled work. Draw up contracts, update files and spreadsheets. Required to report monthly payables and tenant sales. Work with vendors and tenants on property related issues. Daily filing, mailing, shipping and scheduling.
- CO Brixmor
Certified Occupancy Specialist
National Realty Management
Denver, CO
10.1996 - 10.1996
- Worked as a compliance processor for Tax Credit LIHTC property.
- Processed and prepared all paperwork for lease up and renewal tenants, did annual inspections, assist the property manager with rent collections and scheduling of maintenance duties.
- 1998-2002: Promoted to COS, oversee 17 properties in 7 states for all aspects of tax credit compliance. Classroom training of all new employees and refresher courses for current employees as needed. Performed monthly internal audits and inspections of all files as well as monthly reporting to state agencies. Assist CHFA with annual inspections and reviews. Work with property management and corporate management to gain a more efficient processing system. Assist with all new property staff hiring and office set up
Education
High School Diploma - High School
North High
Denver, COSkills
Disciplinary action management
Microsoft Office
Management
General ledger reconciliation
Analysis skills
Property management company experience
Income verification
Lease compliance oversight
Yardi
Internal Audits
Managing property management budgets - Largest property management budget managed (More than $500,000)
Rent adjustment
Rent late fee assessment
Real estate administrative experience
Performance evaluation
Mentoring
Income statement preparation
Tenant identity verification
Balance sheet reconciliation
Section 8
Community engagement
Financial auditing
Property management - Property management experience (More than 20 years)
Security deposit management
Fair Housing regulations
Budget planning
Financial forecasting
Organizational skills
Computer skills
Leadership team motivation
Negotiation
Office management
Financial acumen
Tenant employment verification
Team motivation (leadership skill)
Staff training
Communication skills
Rent calculation
Property rent collection
Customer service
Tenant account reconciliation
Rent roll report preparation
Expense reports
Sales
Oversee Maintenance
Forecasting
Landlord-tenant law
Tenant credit checks
Time management
Accounting
Supervising experience
Capital projects
LIHTC
Affordable housing management
Microsoft Outlook
Cost control
Vendor management
Filing
Accounts payable
Driving
Tenant criminal history checks
Lease document preparation
Office manager experience
Lease or rental agreement management
Microsoft Outlook, Yardi and OneSite (10 years)
Attention to detail
Clerical experience
Managing property management teams - Largest property management team managed (11-15 team members)
Hiring
Cash flow statement preparation
Balance sheet creation
Demand for possession notice issuing
Task assignment
Rent payment plan negotiation
PRAC 202
Office experience
Online rent payment systems
Accounts receivable
Rental history checks
OneSite
Leadership
Computer operation
General management
Microsoft Word
Facilities management
Property leasing
English
Microsoft Excel
Property management
Property inspections
Customer service-focused
Rent collection
Lease renewals
Tenant relations
Staff management
Leasing and sales
Property tours and inspections
Eviction procedures
Maintenance scheduling
Occupancy management
Administrative support
Fair housing mandates
Tenant and eviction laws
Multi-family property management
Financial budgeting and reporting
Property management expertise
Maintenance coordination
Contract negotiation
Grounds maintenance
Compliance monitoring
Property accountability
Valid state name driver's license
Preventive Maintenance
Software utilization
Apartment maintenance
Building operations
Knowledge of state name real estate laws
Maintenance
Fair housing compliance
Work order monitoring
Landscaping and grounds maintenance
Skilled multi-tasker
Unit vacancies
Lease administration
Eviction notices
Property marketing and promotion
Leasing operations
Accounting operations
Customer relations
Clear communication
Critical thinking
Client relations
Relationship building
Decision-making
Microsoft office
Property showing
Administrative leadership
Monthly fee and payment collection
Grounds and facility inspection
Maintenance management
Office staffing
Deposits management
Tenant eligibility determination
Budget preparation
Certification
Driver's License
Timeline
Property Manager
Senior Housing Options
04.2025 - Current
Property Manager
Gorman & Company
07.2024 - 03.2025
Property Manager
COLORADO COALITION FOR THE HOMELESS
07.2022 - 06.2024
Property Manager
Metro West Housing Solutions
10.2021 - 05.2022
Property Manager
The Salvation Army
10.2016 - 10.2021
Administrative Assistant
Centro-Westminster
05.2006 - 02.2011
Certified Occupancy Specialist
National Realty Management
10.1996 - 10.1996
High School Diploma - High School
North High