Courtney DeWeese
Topeka
Overview
4
4
years of professional experience
1
1
Certification
Work History
Financial Specialist
BNSF Railway
06.2023 - Current
- Reconcile customer's accounts to ensure accuracy
- Resolve customer billing disputes
- Prepare and submit monthly reports to management
- Respond to customer inquiries regarding billing and payment
Assistant Manager
Buckle
08.2020 - 07.2023
- Responsible for maintaining customer relationships while growing the business
- Marketed to customers through online advertisements and an exclusive Facebook page
- Review inventory and sales, track trends, and report on activities to senior management for use in key decision making
- Delegate tasks to teammates based on strengths and experience
- Train and supervise a team of style experts
- Interview and hire candidates for all positions
- Handle customer conflict with direct care
Sales and Leader Intern
Buckle
02.2022 - 04.2022
- Focused on data analysis to identify sales trends for the previous six weeks and determine growth strategies
- Focused on growing our men’s BKE denim
- Educated teammates on product knowledge
- Trained on merchandising and strategized on showmanship
- Grew denim by 40% to over 180 units sold each six weeks
Assistant Manager
Vector Marketing/Cutco
01.2021 - 08.2021
- Created a database of prospects and performed around 35 cold calls each week to set up presentations
- Achieved over $17.6 thousand in sales while participating in contests
- Received the Presidential Club Award for achieving over $10,000 in sales in four months
- I recruited possible employees and individually held over 10 group interviews as well as managing current representatives and their performance
Education
BBA - Business Administration
Emporia State University
Emporia, KS05.2023
Skills
- Leadership Experience
- Identifying and Solving Solutions
- Adaptability and Flexibility
- Establish and Maintain Superb Customer Relationships
- Project Management
- Performance Monitoring and Evaluation
- Exceptional Interpersonal Skills
- Assignment Delegation
- Business Planning
Certification
- Completion of Ethical Leadership Certification Program
- Teammate of the Season
- Buckle Card Elite 50
- Casualty and Property Insurance License
- Life and Health Insurance License
References
Professional
- Casey Richardson (Manager at Buckle in Topeka) 903-647-6706
- Randy Morgan (Manager at Buckle in Topeka) 785-608-5687
Personal
- Montana Head 785-640-6125
Timeline
Financial Specialist
BNSF Railway
06.2023 - Current
Sales and Leader Intern
Buckle
02.2022 - 04.2022
Assistant Manager
Vector Marketing/Cutco
01.2021 - 08.2021
Assistant Manager
Buckle
08.2020 - 07.2023
BBA - Business Administration
Emporia State University