Courtney Diaz
De Queen,AR
Summary
Accomplished Registered Nurse Case Manager with a proven track record at Amedisys Home Health, Little River Hospital Home Health, and De Queen Hospital, enhancing patient outcomes through effective chronic disease management and strong multidisciplinary collaboration. Demonstrated leadership in reducing hospital readmissions by streamlining care processes, coupled with exceptional communication and organizational skills.
Overview
13
13
years of professional experience
Work History
Home Health Registered Nurse Case Manager
Home Health
02.2018 - Current
- Conducted in-depth assessments to determine appropriate interventions and referrals required for patients' physical, emotional, and psychological well-being.
- Collaborated with interdisciplinary teams to coordinate comprehensive care for patients, resulting in improved overall health.
- Managed caseloads efficiently by prioritizing patient needs and organizing schedules accordingly.
- Maintained accurate and up-to-date documentation of patient progress, ensuring continuity of care between visits.
- Educated patients on self-care strategies, such as medication management, nutrition, and lifestyle changes, empowering them to take control of their health.
- Reduced hospital readmission rates by providing thorough patient education on managing chronic conditions at home.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Maintained detailed documentation of patient encounters, supporting accurate billing practices and data-driven decision making.
Emergency Room Registered Nurse
De Queen Medical Center
01.2014 - 03.2019
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to severity of their condition.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
LPN
De Queen Medical Center
10.2011 - 12.2016
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
Education
Associate of Applied Science - RN
CCCUA
Nashville, AR12.2016
Skills
- Strong Communication Skills
- Team Leadership Qualities
- Patient Education Techniques
- Clinical assessment
- Electronic Medical Records
- Multidisciplinary Collaboration
- Chronic Disease Management
- Problem-Solving and Strong Clinical Judgement
- Time Management, Self Motivation
- Multitasking Abilities
- Organizational Skills
- Teamwork and Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Health Registered Nurse Case Manager
Home Health
02.2018 - Current
Emergency Room Registered Nurse
De Queen Medical Center
01.2014 - 03.2019
LPN
De Queen Medical Center
10.2011 - 12.2016
Associate of Applied Science - RN
CCCUA
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