Courtney Drayton
Columbus,OH
Summary
Dynamic Kitchen Manager with a proven track record at Sweetgreen, excelling in inventory management and food safety. Enhanced team efficiency through innovative training programs and streamlined operations, achieving a significant reduction in waste. Adept at multitasking and delivering exceptional customer service in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Kitchen Manager
Sweetgreen
Columbus, OH
08.2024 - Current
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for kitchen staff to enhance efficiency and performance.
- Managed inventory control, optimizing stock levels to reduce waste and improve cost efficiency.
- Collaborated with team to create seasonal menu items aligned with customer preferences and sustainability goals.
Warehouse Lead
Pitney Bowes
Canal Winchester, OH
03.2024 - 12.2024
- Supervised daily warehouse operations, ensuring compliance with safety and efficiency standards.
- Coordinated inventory management, optimizing stock levels and reducing discrepancies.
- Trained and mentored new team members on equipment operation and safety protocols.
- Implemented process improvements, enhancing workflow and reducing order fulfillment times.
Garde Manger
Jimmy John's Sandwiches
Columbus, OH
09.2023 - 01.2024
- Prepared and assembled fresh ingredients for sandwiches, ensuring quality and presentation standards.
- Maintained cleanliness and organization of workstations to promote food safety compliance.
- Collaborated with team members to streamline sandwich preparation processes, enhancing efficiency.
- Trained new staff on food handling techniques and operational procedures, improving team performance.
Sue Chef
Cock’N Tails
Glendale, AZ
08.2022 - 05.2023
- Supervised daily kitchen operations, ensuring adherence to food safety standards and quality control.
- Developed and executed seasonal menus, incorporating local ingredients and innovative cooking techniques.
- Trained and mentored junior staff, enhancing culinary skills and improving team efficiency.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
Behavior Assistant
Eosis
Minnesota City, MN
09.2021 - 07.2022
- Developed individualized behavior intervention plans to support client-specific needs.
- Collaborated with multidisciplinary teams to implement effective behavioral strategies.
- Monitored and documented client progress through structured data collection methods.
- Trained and mentored junior staff on best practices in behavior management techniques.
Kitchen Lead
Rasing Canes Chicken Fingers
Minneapolis, MN
12.2016 - 02.2020
- Supervised kitchen staff, ensuring adherence to safety and quality standards.
- Coordinated food preparation schedules to optimize workflow during peak hours.
- Trained new employees on restaurant policies and operational procedures.
- Implemented inventory management practices to reduce waste and control costs.
Scheduling Coordinator
Agape Oasis
Minneapolis, MN
10.2014 - 06.2016
- Coordinated schedules for multiple teams, optimizing resource allocation and minimizing conflicts.
- Managed appointment scheduling using electronic systems to enhance operational efficiency.
- Developed and maintained communication protocols to ensure timely updates across departments.
- Assisted in training new staff on scheduling software and organizational procedures.
Manager
Subway
Chicago, IL
04.2014 - 10.2014
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Trained and mentored new staff on best practices in food preparation and customer service.
- Implemented inventory management processes to reduce waste and optimize supply chain efficiency.
- Developed and maintained schedules, ensuring adequate staffing during peak hours.
Factory Worker
Elite Staffing
Chicago, IL
01.2013 - 03.2014
- Operated machinery to assemble components efficiently.
- Conducted quality checks on finished products for compliance with standards.
- Collaborated with team members to meet production goals consistently.
- Maintained cleanliness and organization of work area to enhance safety.
Hostess
Six Flags
Gurnee, IL
04.2011 - 10.2011
- Greeted and seated guests in a friendly, efficient manner.
- Managed reservation systems to optimize seating arrangements.
- Collaborated with team members to ensure timely service delivery.
- Assisted in maintaining cleanliness and organization of dining areas.
Customer Service
Burger King
Minneapolis, MN
08.2009 - 12.2009
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Provided exceptional customer service, addressing client concerns promptly and thoroughly.
- Provided friendly customer service to guests and addressed concerns.
- Exceeded performance targets by consistently providing exceptional customer service experiences.
Education
High School Diploma -
Harlan
Chicago IL06.2008
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
Timeline
Kitchen Manager
Sweetgreen
08.2024 - Current
Warehouse Lead
Pitney Bowes
03.2024 - 12.2024
Garde Manger
Jimmy John's Sandwiches
09.2023 - 01.2024
Sue Chef
Cock’N Tails
08.2022 - 05.2023
Behavior Assistant
Eosis
09.2021 - 07.2022
Kitchen Lead
Rasing Canes Chicken Fingers
12.2016 - 02.2020
Scheduling Coordinator
Agape Oasis
10.2014 - 06.2016
Manager
Subway
04.2014 - 10.2014
Factory Worker
Elite Staffing
01.2013 - 03.2014
Hostess
Six Flags
04.2011 - 10.2011
Customer Service
Burger King
08.2009 - 12.2009
High School Diploma -
Harlan