Courtney Dudley
Cedar Rapids,Iowa
Summary
Highly experienced Medical Transcriptionist with 14 years of expertise in accurately transcribing and editing complex medical documentation across various specialties who is seeking a Medical Transcription Quality Assurance Specialist position where I can leverage my extensive knowledge of medical terminology, transcription guidelines, grammar, formatting and clinical documentation standards to ensure accuracy, consistency and quality who is committed to identifying and correcting errors, maintaining high-quality standards and contributing to continuous process improvement and exceptional patient documentation.
Overview
21
21
years of professional experience
Work History
Medical Transcriptionist
ENT Medical Services
05.2014 - Current
- Transcribe medical reports with high accuracy, ensuring adherence to industry standards
- Review and edit complex audios for clarity and completeness
- Implement quality control measures to enhance transcription efficiency
- Collaborate with healthcare professionals to clarify terminology and improve documentation processes
- Trained junior staff on transcription
- Develop standardized templates to streamline repetitive tasks in transcription workflow
- Analyze feedback from physicians to refine transcription services and reduce errors
- Led initiatives to adopt new technologies, improving overall productivity of transcription team
- Correct grammar, spelling and mistakes in medical records
- Maintain high levels of confidentiality with sensitive patient information following HIPAA guidelines
- Follow all HIPAA rules and regulations regarding patient confidentiality
- Reduce errors in medical reports by reviewing, editing and proofreading transcripts for clarity and consistency
- Improve turnaround time for report generation by efficiently managing transcription tasks
- Demonstrate excellent skills to understand diverse accents and dialects
- Conduct thorough research on unfamiliar terms or phrases during the transcription process which contributed to accurate and comprehensive medical reports
- Document patient medical histories, histories and test results in electronic health records system
- Record information using word processing, dictation and transcription software and equipment
- Ensure consistent formatting across all documents, adhering to established templates and style guides for report presentation
Experienced Acute Care Medical Language Specialist
Nuance Transcription Services
03.2011 - 04.2014
- Transcribe and edit behavioral health notes, operative notes, consultations, discharge summaries, clinic notes, radiology/oncology notes, history and physicals, letters, cardiac catheterizations, etc.
- 99% or higher accuracy
- EScription platform
- High productivity of 200+ lph straight/430+ lph edit
- Multiple accounts
Medical Transcriptionist/ Speech Editor
ProScript
11.2010 - 03.2011
- Voice recognition editing and straight transcription
- 328-bed acute care hospital account and a 525-bed hospital account
- Transcribe for 50+ different doctors.
- Transcribe consultations, discharge summaries, history & physicals, GI procedures, ESL and progress notes
- ProScribe platform
Branch Office Administrator
Edward Jones
11.2008 - 08.2009
- Compile letters
- Complete projects and meet deadlines
- Client service
- Schedule/prepare appointments
- Client confidentiality
Receptionist
Coldwell Banker Hedges Realty
03.2006 - 10.2008
- Strong ability to operate designated word processing equipment (e.g., PC, word processing and other software)
- Microsoft Office
- Strong communication and public relation skills
- Complete projects and meet deadlines using superior time management
- Attention to detail and great organization skills
- Great typing skills of not less than 68 wpm
- Experience typing letters and memos with accuracy
Education
Medical Transcriptionist Certificate W/ High Honors -
Career Step, LLC
Provo, UT (remote)08-2010
Associate Degree - Liberal Arts
Kirkwood Community College
Cedar Rapids, IA12-2008
Skills
Microsoft Office
Greenway Intergy EHR
Winscribe Dictation
99% or higher accuracy level
Proficiency in Word and Outlook
Excellent proofreading skills
Medical terminology knowledge
Excellent researching skills
Detail oriented, accurate, organized, efficient, focused and independent
Good command of the English language and ESL doctors
Timeline
Medical Transcriptionist
ENT Medical Services
05.2014 - Current
Experienced Acute Care Medical Language Specialist
Nuance Transcription Services
03.2011 - 04.2014
Medical Transcriptionist/ Speech Editor
ProScript
11.2010 - 03.2011
Branch Office Administrator
Edward Jones
11.2008 - 08.2009
Receptionist
Coldwell Banker Hedges Realty
03.2006 - 10.2008
Associate Degree - Liberal Arts
Kirkwood Community College
Medical Transcriptionist Certificate W/ High Honors -
Career Step, LLC