Courtney Eiland
Ellisville,MS
Summary
Experienced with patient monitoring and emergency response in acute care settings. Utilizes strong clinical skills and teamwork to support effective patient care. Track record of maintaining high standards in dynamic healthcare environments.
Overview
2026
2026
years of professional experience
Work History
Crew Lead
Children’s Place
- Collaborated with other Crew Leads to share best practices, driving continuous improvement across teams.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Implemented safety protocols to reduce workplace accidents and promote employee wellbeing.
- Enhanced crew productivity through regular feedback, training, and performance evaluations.
Fire Crew Lead
ServiceMaster
02.2024 - Current
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Delegated tasks according to individual strengths, optimizing overall team performance and output.
- Established a positive work environment by promoting team collaboration and open communication.
Acute Care Technician
Forrest General Hospital
06.2021 - 06.2023
- Contributed to the development of new hospital policies aimed at improving the quality of acute care services provided.
- Assessed vital signs regularly, identifying early warning signs of clinical deterioration or complications requiring immediate attention.
- Maintained a safe and clean environment for patients by following strict infection control protocols.
- Ensured proper documentation of patient information, supporting efficient communication among healthcare providers.
- Improved patient satisfaction by providing compassionate and attentive care during acute medical situations.
Crew Lead
Chick-fil-A
05.2015 - 07.2016
- Identified areas for improvement within the team, leading to increased efficiency and effectiveness.
- Managed project timelines, ensuring milestones were met while maintaining high-quality standards.
- Coordinated with various departments to ensure timely completion of tasks and projects.
- Reviewed daily reports for accuracy, ensuring data-driven decision-making in all aspects of operations.
Education
High School Diploma -
South Jones High School
Ellisville, MS05.2016
Skills
- Team management
- Motivational leadership
- Training and mentoring
- Task delegation
- New hire training
- Safety guidelines
- Verbal and written communication
- Safety protocols and procedures
- Documentation and reporting
- Multitasking and organization
Timeline
Fire Crew Lead
ServiceMaster
02.2024 - Current
Acute Care Technician
Forrest General Hospital
06.2021 - 06.2023
Crew Lead
Chick-fil-A
05.2015 - 07.2016
Crew Lead
Children’s Place
High School Diploma -
South Jones High School
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