Courtney Elizabeth Acosta
Ventura,CA
Summary
Customer-centric sales professional skilled in leveraging persuasive techniques to surpass sales targets and transform prospects into loyal clients.
Overview
19
19
years of professional experience
Work History
Outside Sales/ Salon Business Partner
Salon Centric/ Loreal USA
03.2015 - Current
- Growing salon business utilizing loyalty programs, education, brand support and promotional deals. Uses Salesforce to follow and strategically plan for accounts, as well as Microsoft Power BI. Services accounts in assigned territory.
Customer Service Representative
Jordano’s Foodservice
08.2013 - 03.2015
- Helped customers fulfil their orders, covered sales routes over the phone, developed strong order entry skills.
Supervising Receptionist/Office Manager
Salon Patine
10.2009 - 03.2015
- Used strong interpersonal skill to communicate with salon patrons, organized and created systems and guides for the salon that are still utilized. Scheduled salon patrons and collaborated with salon staff.
Server/ Cocktail Waitress
Elephant Bar
09.2006 - 08.2013
- Ensured optimal guest experience in a fast-paced environment, took orders, handled financial transactions, made recommendations based on knowledge of menu items and worked with a team of people.
Education
Bachelor of Arts - Global Studies
University of California Santa Barbara
Santa Barbara, California01.2009
Skills
- Strong interpersonal skills
- Meticulous attention to detail
- Resourceful
- Self-directed
- Excellent communication
- Salesforce proficient
- Schedule management
- Dedicated team player
- Microsoft Office proficient
- Negotiation
- Account management
- Order entry
- Sales analytics
Timeline
Outside Sales/ Salon Business Partner
Salon Centric/ Loreal USA
03.2015 - Current
Customer Service Representative
Jordano’s Foodservice
08.2013 - 03.2015
Supervising Receptionist/Office Manager
Salon Patine
10.2009 - 03.2015
Server/ Cocktail Waitress
Elephant Bar
09.2006 - 08.2013
Bachelor of Arts - Global Studies
University of California Santa Barbara