Carlisle Farley
Austin
Summary
Energetic people-first customer service professional with a superior work ethic and strong communication and relationship-building skills. Organized multi-tasker who balances in-person, phone, and online obligations within a fast-paced environment. Proficient in operating point-of-sale systems while maintaining positive customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salon Sales Consultant
Palm Beach Tan
Lubbock, TX
05.2024 - 06.2026
- Engaged with clients by providing personalized consultations, promoting products and services.
- Executed sales transactions efficiently, while navigating POS system.
- Consistently met and exceeded individual sales goals, achieving 120% commission accelerators and earning quarterly wage increases.
- Maintained store appearance, ensuring cleanliness and required product displays.
Salon Sales Consultant
Palm Beach Tan
Austin, TX
06.2022 - 08.2023
- Trained new staff on operational procedures and product knowledge to ensure consistency within the salon.
- Collaborated with team members to reach sales goals and enhance customer satisfaction.
- Proactively addressed any customer concerns or issues promptly and professionally.
Engagement Team Lead
Old Navy, Gap
Austin, TX
09.2020 - 11.2021
- Led engagement initiatives to enhance customer satisfaction and loyalty.
- Trained and mentored junior team members on best practices in customer service.
- Elevated the aesthetic appeal of the store through merchandise presentation and organization.
Education
Bachelor of Science - Health And Human Sciences (in Progress)
Texas Tech University
Lubbock, TXSkills
- Strong interpersonal skills
- Customer service
- Appointment scheduling
- Teamwork and collaboration
- Attention to detail
- Reliable and responsible
Certification
- CPR and First Aid (American Red Cross, Feb 2026-2028)
Timeline
Salon Sales Consultant
Palm Beach Tan
05.2024 - 06.2026
Salon Sales Consultant
Palm Beach Tan
06.2022 - 08.2023
Engagement Team Lead
Old Navy, Gap
09.2020 - 11.2021
Bachelor of Science - Health And Human Sciences (in Progress)
Texas Tech University