Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Endicott

Louisville,KY

Summary

Certified Extended Duties Dental Assistant with over 7 years of experience with a strong background in both clinical dentistry and front office operations. Proficient in advanced chairside procedures including radiograph imaging, coronal polishing, fluoride application, sealant placement, and temporary restorations. Skilled in patient communication, scheduling, insurance processing, and electronic health record management. Combines technical knowledge with organizational efficiency to support smooth patient flow, accurate documentation, and high-quality dental care. Reliable, adaptable, and committed to supporting both patients and providers in delivering exceptional service.

Overview

10
10
years of professional experience

Work History

Extended Duties Dental Assistant

Forest Springs Family Dental
12.2017 - Current
  • Assisted dentists during procedures by preparing instruments and materials for efficient workflow.
  • Maintained patient records accurately to ensure compliance with dental regulations and standards.
  • Delivered excellent patient care by effectively communicating treatment plans and addressing inquiries.
  • Sterilized equipment and maintained cleanliness of the dental office to uphold safety protocols.
  • Scheduled appointments and managed patient flow to optimize office efficiency and reduce wait times.
  • Supported administrative tasks such as billing and insurance verification to streamline office operations.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.

Restaurant Hostess

Raffertys
10.2015 - 11.2017
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Communicated effectively with kitchen and serving staff to streamline service flow.
  • Handled guest inquiries and complaints professionally, enhancing customer satisfaction.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Education

High School Diploma -

Medquest
Louisville, KY
10-2017

Skills

  • Clinical Skills:
  • Restorative Assisting: Proficient in assisting with dental restorations such as fillings, crowns, and bridges, including preparation and placement of materials
  • Dental radiography: Skilled in taking diagnostic dental radiographs (intraoral and extraoral) and processing images using digital method
  • Infection control proficiency: Adhering to OSHA and CDC guidelines to maintain a sterile and safe clinical environment
  • Front Office Skills:
  • In-depth understanding of dental terminology, CDT codes, and common procedures (restorative, preventive, surgical)
  • Accurately interpret treatment plans and dental charts to support claim reviews and appeals
  • Familiar with dental insurance policies, pre-authorizations, and coordination of benefits
  • Patient scheduling: Managing patient appointments, ensuring optimal patient flow and minimizing wait times

Timeline

Extended Duties Dental Assistant

Forest Springs Family Dental
12.2017 - Current

Restaurant Hostess

Raffertys
10.2015 - 11.2017

High School Diploma -

Medquest