Summary
Overview
Work History
Education
Skills
Certification
EPIC Super User
Timeline
Generic

Rasheedah Smith

Charlotte,NC

Summary

Reliable Clinical Assistant with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Passionate professional with exemplary talents in taking health histories and keeping patients calm during stressful situations. Offering exemplary communication, time management and collaboration skills. Attentive Clinical Assistant well-trained in giving vaccinations and injections and discreet with confidential patient data. Energetic professional pleasantly willing to work independently or as part of dynamic clinical team. Conscientious Healthcare professional offering over 13 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Clinical Assistant II

OrthoCarolina
05.2018 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Performed venipuncture and administered vaccinations for patients between ages of 2yrs and 99+.
  • Prepared and administered medications to alleviate patient symptoms.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

Clinical Lab Assistant/Phlebotomist

Premier Health Staffing Agency
02.2017 - Current
  • RMA temp for Nephrology clinical staff, Completed blood draws, routine and specialized tests according to Clinicians order
  • Labeled specimens according to accurate patient information and requested testing
  • Record data and results for research lab analyzation
  • Communicated lab results and processes to patients as needed for timely resulting
  • Processes completed for the entire clinic with 5 clinicians at a time
  • Completed and kept quality control tests and logs for all lab equipment and chemical specimen controls.

Registered Medical Assistant

Carolina Urology Partners
08.2016 - 02.2017
  • Processed urinalysis, ultrasounds, blood tests, installed sterile and foley caths, SP Tube changes, and other duties including lab procedures
  • Assisted and set up cystoscopy procedures, Greenlight laser procedures, vasectomy, TRUS procedures, and prostate biopsies
  • Prepared bladder washings and other various samples for lab procedures and transport
  • Coordinated appointments and assisted with Mobile Anesthesia, Prolieve procedures, and more.

Senior

Urology Specialists of the Carolinas, PLLC
08.2015 - 08.2016
  • Perform urinalysis, ultrasounds, blood tests, sterile and foley cath changes and installations, SP
  • Tube changes, and assisted with cystoscopy exam setup and execution
  • Sterile processing for all in office surgeries including biopsies to bladder and prostate, vasectomies, and stent removal
  • Prepare and implement treatment plan according to urologists direction and educate patients on medication and diet
  • Gave BCG and other chemotherapy treatments as directed, and scheduled follow up testing after procedures
  • Directed drug reps, order clinical supplies, and maintain the sample medicines
  • Prepared specimens and slides for testing and viewing
  • All for 15-30+ patients a day
  • Made appointments, and was Lead staff for 2 other RMA’s
  • Regulated schedule for other MA’s including time off, lunches, and rotation to other offices.

Registered Medical Assistant

Sugarcreek Medical Center
08.2013 - 08.2015
  • Performed laboratory procedures, processed and filmed X-rays including KUB, CXR, and limb xrays, assisted in clinical procedures and other various duties as requested by the Doctor or
  • Clinician
  • Collected specimen from patients via venipuncture, blood occult, stool samples, oral and nasal specimens as well as sputum.Assisted in the general clinic along with the pediatric clinic
  • Gave Iran and IM injections and vaccinations for children of 1 week old until 18
  • Labeled and sent specimens out to research labs and reported results to the clinicians within the required time period
  • Also executed administrative duties and served as a pharmacy liaison.

Education

CPR Patient Care Tech HIV/Blood Borne Pathogens EHR First Aid Billing and Coding Medical Assistant Certificate -

Associates of Science - undefined

Southeastern College

Medical Assisting Certification Charlotte - undefined

Southeastern Institute

NAIE CNA 2 (NC) - undefined

Charlotte, NC

NAIE CNA 1 (NC) - undefined

Charlotte, NC

NAIE Medication Aide (NC - undefined

Charlotte, NC

Skills

  • SOFTWARE, APPLICATIONS KNOWLEDGE & OTHER SKILLS:
  • Microsoft Office/ Outlook/ Excel/ CORE/WebEx/Allscripts/UroChart/CORE
  • Liaison for multiple pharmacies, call in medications,excellent customer oriented skills
  • Clinical skills:
  • Vitals, ear lavage, specialized clinical procedure assistance, gastric feeds, wound
  • Debridement, staple and suture removal, geriatric, and pediatrics care and companionship with
  • Personal healthcare education
  • Patient Histories
  • Injection Administration
  • Document Filing
  • Medical Condition Monitoring
  • Needs Assessment
  • Patient Scheduling
  • Verbal and Written Communication
  • Suture Removal
  • Proper Waste Disposal
  • Patients' Vital Signs
  • Laboratory Assistance
  • Specimen Collection
  • Medication Administration
  • Routine Laboratory Testing
  • Managing Medical Laboratory Equipment
  • Appointment Scheduling
  • Diagnostic Evaluation
  • Clinical Applications
  • Electronic Health Records
  • Vital Sign Monitoring
  • Telephone Etiquette
  • Patient Engagement
  • Inventory Management
  • Procedure Preparation
  • Interdisciplinary Care
  • Physician Interaction
  • Patient Advocacy
  • Patient Admission
  • Care Plan Discussion
  • Medical Terminology
  • Effective Listening and Communication
  • Resource Management
  • Clinical and Operational Judgement
  • X-Ray Processing
  • Remote Video Conferencing
  • Blood and Tissue Collection
  • Mobile Device Operation
  • Injury Treatment
  • Vitals Collection and Documentation
  • Updating Medical Records
  • Cleaning and Sanitizing
  • Treatment Room Preparation
  • Multi-Line Telephone System Operation
  • Operating EKG Equipment
  • Patient Chart Tracking
  • Centrifuge Operation
  • Blood Chemistry Analysis
  • Sterilize Instruments
  • Venipuncture
  • Coordinating Drug Refills

Certification

  • RMA - Registered Medical Assistant
  • CMT - Certified Medication Technician (former)

EPIC Super User

Completed trainings for advanced knowledge in the EPIC EHR.

Timeline

Clinical Assistant II

OrthoCarolina
05.2018 - Current

Clinical Lab Assistant/Phlebotomist

Premier Health Staffing Agency
02.2017 - Current

Registered Medical Assistant

Carolina Urology Partners
08.2016 - 02.2017

Senior

Urology Specialists of the Carolinas, PLLC
08.2015 - 08.2016

Registered Medical Assistant

Sugarcreek Medical Center
08.2013 - 08.2015

CPR Patient Care Tech HIV/Blood Borne Pathogens EHR First Aid Billing and Coding Medical Assistant Certificate -

Associates of Science - undefined

Southeastern College

Medical Assisting Certification Charlotte - undefined

Southeastern Institute

NAIE CNA 2 (NC) - undefined

NAIE CNA 1 (NC) - undefined

NAIE Medication Aide (NC - undefined

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Rasheedah Smith