Daniela Alexander
Oxnard,CA
Summary
Adaptable and professional Medical Assistant/Phlebotomist with 3.5+ years of experience in clinical medical settings and a proven knowledge of ambulatory care, patient relations, and integrated health care delivery. Aiming to leverage my skills to successfully fill the Medical Assistant role at your company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Assistant II
Ventura County Health Care Agency
Oxnard, CA
04.2022 - Current
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Followed clinicians throughout shift in high-volume, busy environments.
- Maintained understanding of all active patients in order to facilitate workflow.
- Used Cerner medical record software every day and developed advanced skills.
- Determined correct ICD-10 and CPT codes for use in medical record.
- Prepared paperwork such as consents for patients to receive needed care.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Prepared examination and patient rooms for Debridement procedures, checking supply availability and laying out instruments.
- Assisted Physician conduct wound assessments/measurements for patients and documented information.
- Measured wound depth to support treatment methods and monitor healing.
- Classified wounds using staging system based on visual evaluation of affected tissue.
- Scheduled appointments for patients via in person.
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted with biopsies, injections and aspirations based on treatment requirements.
- Worked closely with Medical Assistants, Nurses, Physicians in Wound Care Department.
- Floated as Scribe to other physicians as needed in clinic.
- Updated patient medical charts through scanning inside and outside record documents into EMR.
Mobile COVID-19 Tester
Virtual Hearing Solutions
Oxnard, CA
12.2021 - 04.2022
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
- Collected and prepared nasopharyngeal/anterior nares samples for PCR testing of COVID-19 in accordance with standard methods and processes.
- Administered required COVID-19 rapid antigen tests and sample collection using proper swabbing technique.
- Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
- Adhered to universal protocol precautions when disposing of contaminated Bio-Hazard items while performing testing.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishing orders before depletion.
- Oversaw patient registration, insurance verification, form completion, and appointment scheduling to maintain operational efficiency.
- Positioned patients for optimal comfort prior to procedures.
- Completed and submitted clinical documentation and billing in accordance with agency guidelines.
- Familiar with Abbot ID Now Molecular Covid Testing Machine.
- Sending off of Rapid PCR tests to laboratories.
- Donned and doffed personal protective equipment per company protocol to reduce spread of virus.
- Communicated professionally to explain COVID-19 screening and positive test protocol procedures to patients.
- Traveled with collection team on mobile assignments to coordinate onsite registration for large scale clients.
Phlebotomy Technician Extern
Clinical Training Institute
Oxnard, CA
05.2021 - 06.2021
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Transported specimens following established protocol for temperature and light.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Identified patients using proper procedures prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Back Office Medical Assistant
Body Dynamix Integrated Sports Medicine-Sports Academy
Thousand Oaks, CA
03.2019 - 12.2020
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Assisted physicians in exams and procedures to treat patients such as handing them instruments or materials.
- Assisting in DME, Splint, and Cast Application.
- Post-Operative Wound Care
- Staple and Suture Removals
- Versed in submitting and updating State Disability and FMLA Claims.
- Versed in Tri-Care Insurance Submission and Authorization.
- Contacted other outside Medical Facilities/Departments to schedule patients for procedures or admission.
- Back-up in Surgery Scheduling and Coordination.
- Maintained medical supply inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Patient Chart Preparation for Clinic.
- Routing of all incoming faxes and email inquires.
- Completing all Medical Records Requests/Subpoenas.
- Knowledge of EMG Set-up/Break-Down for patient testing procedures.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant Intern
Ventura County Medical Center
Ventura, CA
07.2018 - 08.2018
- Escorted patients to examination rooms and prepared for physician exams.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Performed front desk duties, such as word processing, data entry, answering phones and filing.
- Welcomed patients and inquired about wellbeing since last treatment.
- Prepared patients for Electrocardiograms, suture removal, and dressing changes.
- Report significant information and changes in patient condition to nurse supervisor.
- Verified confidentiality of patient information and data to alleviate potential HIPPA violations.
- Charted all patient services in records with high accuracy.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Performed routine dip stick, vision and hearing tests.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Measured specimens and delivered to laboratory.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Updated inventory, expiration, and vaccine logs to maintain current tracking documentation.
- Created and prepared patient charts for clinics and medical professionals.
- Observed and assisted physicians in outpatient procedures.
Education
Phlebotomy Technician I - Clinical Laboratory Technology
Clinical Training Institute
Oxnard, CA07.2021
Medical Assisting Certification -
VCOE Career Education Center
Camarillo, CA06.2018
Oxnard High School
Oxnard, CA06.2018
Some College (No Degree) - Nursing Science
Santa Barbara City College
Santa Barbara, CASkills
- Computer Literate in EMR / EHR (Advanced MD, Cerner)
- Knowledge and Compliance of HIPPA and OSHA guidelines
- Direct Patient Care
- Compassionate
- Efficient and reliable team player
- Adaptable
- ICD-10 and CPT Coding Knowledge
- Excellent Multitasker
Additional Information
- Community Memorial Hospital Junior Auxiliary Volunteer for 2 years
- Bio-Medical Anatomy and Biology college courses taken
Certification
- Certified Medical Assistant (Front & Back Office)
- Certified BLS Provider ID#19C52CF Expires: 10/14/23
- Licensed Phlebotomy Technician I ( CPT-02210251)
References
KEITH ROBERTSON, Board Certified Orthopedic Surgeon, Dr. Keith Robertson
(805)-766-3064 - kar@keithrobertsonmd.com - Former Physician Superior
ERICA SPICER, Medical Department Lead Instructor at VCOE Administrative Services Center, Ventura County Office of Education
(805)-512-1420 - espicer@vcoe.org - Former Instructor
AMEL BEN AMAR, Call Services Provider, Anthem Blue Cross Insurance
(805)-940-6659 - Personal
Languages
Spanish
Professional
Timeline
Clinical Assistant II
Ventura County Health Care Agency
04.2022 - Current
Mobile COVID-19 Tester
Virtual Hearing Solutions
12.2021 - 04.2022
Phlebotomy Technician Extern
Clinical Training Institute
05.2021 - 06.2021
Back Office Medical Assistant
Body Dynamix Integrated Sports Medicine-Sports Academy
03.2019 - 12.2020
Medical Assistant Intern
Ventura County Medical Center
07.2018 - 08.2018
Phlebotomy Technician I - Clinical Laboratory Technology
Clinical Training Institute
Medical Assisting Certification -
VCOE Career Education Center
Oxnard High School
Some College (No Degree) - Nursing Science
Santa Barbara City College
- Certified Medical Assistant (Front & Back Office)
- Certified BLS Provider ID#19C52CF Expires: 10/14/23
- Licensed Phlebotomy Technician I ( CPT-02210251)
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