Courtney Engel
Melbourne,FL
Summary
Dynamic and results-driven professional with over 11 years of experience in customer service and produce preparation within fast-paced environments. Recognized for exceptional problem-solving abilities, active listening skills, and a strong commitment to achieving goals while maintaining high-quality standards. Expertise in precise cutting techniques ensures visually appealing and properly sized portions for diverse culinary applications. Proven ability to thrive under pressure, consistently delivering efficient, high-quality results that enhance overall customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Produce Manager
Publix
08.2019 - 02.2025
- Managed daily operations of produce department, ensuring optimal product quality and freshness.
- Trained and mentored staff on best practices for inventory management and customer service.
- Implemented effective merchandising strategies to enhance product visibility and sales.
- Collaborated with suppliers to maintain stock levels and negotiate pricing structures.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Analyzed sales data to forecast demand and adjust inventory accordingly.
Insurance Agent
State Farm
03.2020 - 11.2020
- Developed tailored insurance solutions to meet client needs and enhance satisfaction.
- Educated clients on policy options, coverage details, and claims processes to ensure informed decisions.
- Conducted thorough risk assessments to identify potential exposures and recommend appropriate coverage adjustments.
- Collaborated with underwriters to secure optimal policy terms and conditions for clients.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Education
Associate of Science - Funeral Home Services
Florida State College
Jacksonville, Florida, FL03-2028
Skills
- Analytical problem solving
- Strong organizational skills
- Effective team collaboration
- Strategic leadership
- Responsive to new challenges
- Engaged listening skills
- Proactive and driven individual
- Meticulous attention to detail
Timeline
Insurance Agent
State Farm
03.2020 - 11.2020
Assistant Produce Manager
Publix
08.2019 - 02.2025
Associate of Science - Funeral Home Services
Florida State College
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