Dallas Campbell
Highlands Ranch,CO
Summary
Seasoned retail management professional with career history built on strong interpersonal, planning and problem-solving abilities. Driven leader and program manager with key abilities in marketing, merchandising and sales planning. Seeking a position with growth-oriented company. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
Work History
Assistant Produce Manager
Sprouts Farmers Market Inc.
Castle Rock, CO
01.2023 - 01.2024
- Improved production efficiency by implementing lean manufacturing principles and optimizing workflows.
- Assisted in reducing production costs by streamlining processes and eliminating waste.
- Enhanced product quality with thorough inspection protocols and timely feedback to the production team.
- Coordinated cross-functional teams for smoother communication, resulting in fewer errors and delays.
Dairy Department Manager
Sprouts Farmers Market Inc.
Highlands Ranch, CO
03.2013 - 01.2023
- Controlled product freshness by expertly managing rotation, promotions and removal of expired merchandise.
- Observed sales floor and back stocked conditions to proactively handle areas of opportunity such as product-specific restocking.
- Verified team work to check on food safety, productivity and quality against dairy department guidelines.
- Coached team members in customer relations, merchandising and food safety requirements for optimal grocery product management.
- Reinforced positive culture focused on delivering best possible service to dairy department customers.
- Evaluated team performance and implemented improvement strategies to elevate individual productivity.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Displayed merchandise for upcoming sales in visually appealing way.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Maintained safe, organized store by keeping aisles free of merchandise and boxes.
- Increased sales on consistent basis by developing key customer relationships.
- Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Frozen Assistant
King Soopers
Parker, Co
01.2008 - 01.2012
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved customer satisfaction by efficiently addressing and resolving frozen department-related concerns.
- Enhanced product presentation by regularly rotating and restocking merchandise on the shelves.
- Provided exceptional customer service by promptly answering questions and assisting with product selection.
- Collaborated with store management to develop promotional strategies for seasonal sales events.
- Assisted customers with special requests, such as locating hard-to-find items or placing special orders.
- Participated in continuous learning opportunities, staying updated on industry trends and best practices in frozen food handling and merchandising.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Night Crew Manager
Safeway
Lone Tree, Co
01.2001 - 01.2008
- Managed and mentored 4 staff members.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
GED -
Emily Griffith Technical College
Denver, CO01.2002
Skills
- Visual merchandising
- Vendor relations
- Shelf restocking
- Guest assistance
- Customer outreach
- Building brand awareness
- Managing retail build outs
- Leadership development
- Data management
- Leadership
- Merchandising Strategies
- Personnel Oversight
- Sales Coaching
- Department Management
- Employee Development
- Team Leadership
- Process Improvement
- Order Processing
- Inventory Management
- Problem Solving
- Sales Forecasting
- Customer Service
- Delegation Skills
- Budget Management
- Goal Setting
- Task Prioritization
- Analytical Thinking
- Conflict Resolution
- Quality Control
- Attention to Detail
- Decision Making
Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Assistant Produce Manager
Sprouts Farmers Market Inc.
01.2023 - 01.2024
Dairy Department Manager
Sprouts Farmers Market Inc.
03.2013 - 01.2023
Frozen Assistant
King Soopers
01.2008 - 01.2012
Night Crew Manager
Safeway
01.2001 - 01.2008
GED -
Emily Griffith Technical College