Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Barista

Courtney Faretto

Assistant Director of Admissions
Sparks,NV

Summary

Forward-thinking and highly driven Assistant Director of Admissions polished in advising incoming students on admissions procedures and implementing and evaluating policies to enhance effectiveness and efficiency of recruitment and admissions programs. Offering close to 4 years of experience planning and developing strategies for admissions. Expertise in student recruitment and retention. Committed to helping students reach their educational goals.

Overview

10
10
years of professional experience

Work History

Assistant Director of Admissions

Milan Institute
10.2020 - Current
  • Coordinated and participated in campus recruitment events, orientation programs and open houses.
  • Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
  • Explained admissions processes, educational programs, financial assistance, and student services to over hundreds of potential students.
  • Maintained full knowledge of institution's catalog to fully explain course offerings and select programs to best fit each potential student's needs and goals.
  • Within just a year as a solo Rep, built the Campus population from 50 students to 150.
  • Recognized as top Rep for two months straight out of 13 Campus's.
  • Implemented strategies to increase student recruiting, engagement and retention.

Esthetician

Shine Aveda
06.2020 - 10.2020
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Educated clients on treatment options.
  • Welcomed clients arriving for appointments.
  • Advised clients on proper home-care regimens.
  • Sterilized equipment for patient treatments.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Recommended retail products for at-home use.
  • Build and maintain client relationships.

Cosmetic Representative

Skin Cancer & Cosmetic Dermatology Center
07.2019 - 02.2020
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Understood each target customer's business model, mapped out organization, and identified unique technology needs.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.

Order Intake Representative

Bennett Medical Services
09.2014 - 02.2016
  • Educated clients on available services and programs, empowering them to make informed decisions about their care options.
  • Data entry for patient's accounts and charts.
  • Obtain CMN's and medical documentation for medical charts for Medicare requirements.
  • Billing durable medical equipment and oxygen claims accurately for Medicare.
  • Perform chart audits and prepared audits for insurance claims.
  • Research and resolve incorrect payments and EOB rejections.

Education

High School Diploma -

Clear Lake High School
Lakeport, CA
06.2002

Skills

  • Staff Training
  • Professionalism
  • Time management abilities
  • Attention to Detail
  • Team building
  • Adaptability and Flexibility
  • Excellent Communication
  • Teamwork and Collaboration
  • Self Motivation
  • Problem-Solving
  • Database Administration
  • Multitasking Abilities
  • Goal Setting
  • Organizational Skills
  • Problem-solving abilities
  • Customer Service

Accomplishments

Built Campus population as a solo Representative in just a year making the Campus profitable for the first time in 4 years. The campus was sitting at 60 students, and reached population of 150 students. Was the top Representative for two months straight out of 13 total campus's.



Timeline

Assistant Director of Admissions

Milan Institute
10.2020 - Current

Esthetician

Shine Aveda
06.2020 - 10.2020

Cosmetic Representative

Skin Cancer & Cosmetic Dermatology Center
07.2019 - 02.2020

Order Intake Representative

Bennett Medical Services
09.2014 - 02.2016

High School Diploma -

Clear Lake High School

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Courtney FarettoAssistant Director of Admissions