Summary

Overview

Work History

Education

Skills

Timeline

Courtney Fisher

MOUNT PLEASANT,Pennsylvania

Summary

At Maurice's Clothing Store, I excelled as a First Assistant Manager, driving sales growth and operational efficiency through expert team building and technical aptitude. Leveraging analytics for informed decision-making, I significantly enhanced customer service and staff development, fostering a culture of accountability and achievement.

Overview

9

9

years of professional experience

Work History

First Assistant Manager

Maurice's Clothing Store

08.2015 - Current

Mentored team members to enhance professional development and accountability in workplace.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Supervised day-to-day operations to meet performance, quality and service expectations.
Leveraged data and analytics to make informed decisions and drive business improvements.
Set aggressive targets for employees to drive company success and strengthen motivation.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
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Education

Southmoreland Senior High School

Alverton, PA

06.2014

Skills

Technical aptitude
Operational Efficiency
Sales Strategies
Employee Scheduling
Team building expertise
Marketing knowledge
Goal Setting and Achievement

Staff Training and Development
Staff Scheduling
Product and service knowledge
Orientation and training
Sales Growth
Money Handling
Schedule oversight

Timeline

First Assistant Manager

Maurice's Clothing Store

08.2015 - Current

Southmoreland Senior High School