Courtney Gaiter II
Las Vegas,NV
Summary
Hardworking and successful business development professional develops strategic plans to market products and services for growing companies. Skilled at building and maintaining customer relationships, developing partnerships and strengthening vendor connections. Exceptional sales, service and business planning knowledge.
Overview
26
26
years of professional experience
Work History
Business Development Manager
CTM Group, Inc/ Venu+
Las Vegas, NV
08.2022 - 04.2023
- Established new customer accounts using negotiation and sales closing abilities.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Directed and coordinated products, services and sales activities.
- Reviewed operational records and reports to project sales and determine profitability.
Account/Business Development Manager
Royal Cup Coffee
Las Vegas, NV
11.2015 - 08.2022
- Effectively built relationships with both established and potential customers.
- Established strong client relationships to drive business development.
- Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
- Prepared contracts and completed sales with new and existing clients.
- Stayed current on company products and services to provide top-notch expertise to customers.
- Created and improved business pipeline using cold and warm techniques.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Location Manager
Advantage Rent A Car
Las Vegas, NV
05.2013 - 07.2015
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Created and enforced policies and procedures for entire logistics team.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing Labor, Sales and Returns
Sales Service Representative
Cintas
Las Vegas, NV
09.2008 - 04.2013
- Handled irate customers smoothly to achieve performance targets.
- Increased profits by upselling and cross-selling to existing customers.
- Employed effective selling techniques by promoting product benefits and influencing decision-makers.
- Increased revenue by applying in-depth product or service knowledge and persuasive communication skills to complete sales.
- Collected deposits or payments and arranged for billing.
- Surpassed sales goals through implementation of successful marketing strategies.
Branch/Area Manager
Enterprise Rent-A-Car
Cleveland, OH
05.1997 - 01.2008
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Analyzed competitors and market trends to facilitate business growth.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Designed sales and service strategies to improve revenue and retention.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Education
Bachelor of Arts - Business Administration
Pennsylvania West University-California
California, PA05.1997
Skills
- Performance Evaluations
- Relationship Building
- Pipeline Management
- Sales Presentations
- Business Development
- Salesforce Management
- Time Management
- Operating Procedures and Policies
- Problem Solving
- Verbal and Written Communication
- Branch Operations Management
- Excels in Team Leadership
- Prioritizing and Planning
- Business Relationship Management
- Strategy Development
- Decision Making
Timeline
Business Development Manager
CTM Group, Inc/ Venu+
08.2022 - 04.2023
Account/Business Development Manager
Royal Cup Coffee
11.2015 - 08.2022
Location Manager
Advantage Rent A Car
05.2013 - 07.2015
Sales Service Representative
Cintas
09.2008 - 04.2013
Branch/Area Manager
Enterprise Rent-A-Car
05.1997 - 01.2008
Bachelor of Arts - Business Administration
Pennsylvania West University-California
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