COURTNEY GANGUET
Huntington Beach,USA
Summary
Senior Executive Assistant with 5+ years of experience supporting senior level executives, and 10+ years of client service experience in high-stress environments.
Professional with extensive experience in executive support and office management. Adept at coordinating schedules, managing communications, and handling confidential information with discretion. Strong focus on team collaboration and achieving high-impact results. Known for adaptability, reliability, and exceptional organizational and multitasking skills. Proficient in calendar management, travel arrangements, and project coordination, ensuring seamless operations in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Executive Assistant
Law Offices of Diane Bass
Irvine, CA
04.2023 - Current
- Managed approximately 100 incoming calls, emails and faxes per day from customers.
- Managed travel itineraries and logistics for accommodations for over two employees.
- Reconciled and processed expense reports for two internal and field personnel.
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for three executives.
- Assisted the CEO on a daily basis, including case management, scheduling, and document preparation as well as manage all administrative tasks.
- Execute decision making on the CEO’s behalf for the benefit of the firm
- Solve problems before they reach the CEO’s desk
- Work in tandem with the Marketing team to execute monthly advertisements and ensure we remain within $10,000 budget.
- Interacted with Media on high level cases while maintaining strict confidentiality.
- Contribute on client cases, given my feedback and acting as a sounding board when speaking about the evidence and logistics
- Work outside of my daily duties to help other executives or departments as needed
- Maintain databases, contact information, and case management file system
- Assist with finding new hires. Conduct interviews and extend invitations to interview. Help train new employees.
- Coordinate meetings both onsite and offsite with other departments.
- Maintain a cohesive office environment and help other coworkers as needed.
- Prepare contractual agreements between clients and attorney, or attorney and co-counsel.
- Take on special projects and tasks as needed.
- Preparation of presentations, draft memos for meetings, create spreadsheets for expense reports, and create correspondence and legal documents.
- Interface with other senior level executives representing the CEO's office with professionalism and credibility.
- Point of contacts for all clients and other departments
- Run personal errands as needed on a daily basis.
- Handle all last minute needs or requests that come up in a timely and efficient manner. Work after hours any time it was necessary.
- Anticipate the needs of the CEO and prepare for any possible scenario.
Executive Assistant
Grant, Genovese, and Baratta
Irvine, CA
01.2021 - 04.2023
- Supported three senior level executives, owning their calendars and assisting with document preparation.
- Managed approximately 250 calls, emails, and faxes throughout the day for all three executives.
- Managed three senior level executives calendars and travel arrangements as well as devising an itinerary for each trip.
- Implement structures for internal organization and setting up staff meetings and work events
- Maintain calendar for executives and keep them on track to never miss a deadline; Anticipate any conflicts.
- Schedule meetings and depositions for attorneys and prepare conference rooms for meetings.
- Managed office inventory and cleanliness. Provided general support to the entire office as needed maintaining an efficient office space.
- Handle highly sensitive case information with strict confidentiality.
- Coordinated meetings across time zones with other departments or firms. Typically managed approximately 30 meetings throughout the day, between phone calls, in person, and via Zoom/ Teams.
- Act as liaison between our company and third party insurance provider as well as between our clients and attorneys.
- Conducted research on legal precedents, enhancing case strategies and supporting attorney decisions.
- Take on special projects or help other senior level executives in office as needed. Able to work outside of my given daily tasks to help maintain a productive environment.
- Trained junior staff on administrative procedures, improving overall workflow and efficiency.
- Managed accounts and client records, including tracking expenses, hours, and invoices.
Bank Supervisor
Union Bank
San Luis Obispo, CA
01.2017 - 01.2021
- Managed the weekly staff schedules and approved time off and vacations.
- Meet with executive level clients to assist with banking needs.
- Worked with senior level banking executives and private bankers to help facilitate all client needs and maintain a systematic environment.
- Approved all transactions up to $500,000.
- Planned all company events for holidays and staff celebrations and ensured all logistics.
- Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
- Take on projects outside of my area with other executives to help achieve tasks that positively served the bank.
- Assisted customers in resolving inquiries and issues, enhancing overall service experience.
- Supported broad office operations including inventory, gifting, and other administrative tasks that arise.
- Maintained a key to the cash vault and oversaw the weekly cash deposits with Brinks.
- Helped conduct internal audits to ensure integrity of the bank.
- Collaborated with team members to streamline operations and improve workflow efficiency.
Education
Bachelor of Arts -
California State University
Fullerton, CA05.2025
Associate of Arts - undefined
Cuesta College
San Luis Obispo, CA05.2019
Skills
- Process improvement strategies
- Proactive calendar management
- Office and Marketing Management
- Recordkeeping and documentation
- Administrative oversight
- Proficient in MS office and Excel
- Exceptional interpersonal abilities
- Travel planning
- Time management
- Financial reporting
- Team leadership
- Meticulous attention to detail
Certification
Notary Public
Timeline
Senior Executive Assistant
Law Offices of Diane Bass
04.2023 - Current
Executive Assistant
Grant, Genovese, and Baratta
01.2021 - 04.2023
Bank Supervisor
Union Bank
01.2017 - 01.2021
Associate of Arts - undefined
Cuesta College
Bachelor of Arts -
California State University
Community Service & Volunteer Work
I spend my spare time volunteering with the OC Innocence Project and at the OC Animal Care. My work with the OC Innocence Project is primarily helping with the drafting and filing on legal documents to help get innocent people out of prison. We meet quarterly to review our cases and evaluate what must be done next. I also help with fundraisers to help raise money for our organization. My work with the OC Animal Care facility is primarily with animal socialization, to help all animals in the Care Facility feel loved and cared for until they find their forever home.