Courtney Gard
Mexico,Missouri
Summary
A dedicated, decisive leader adept at solving problems and increasing profits. Client-focused manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Swift-learner with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges. Life-long learner dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Executive Hospital Business Manager
Reckitt
Kansas City, MO
11.2010 - Current
- Promoting Enfamil recognition among healthcare providers and parents through impactful impressions.
- 2023 Top Hospital Business Manager in Nation, ranked 1st in nation
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Managed metabolic formula sample distribution during unprecedented national shortage for Children's Hospitals
- Collaborated with multiple business units for Safety and Trust campaign after National Formula Crisis and shortages rocked public trust.
- Forecast, develop and managed marketing, promotional and sample budgets of $15+ million, ensuring accuracy, and sample management.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Nutrition Division South Central Future Leaders Panel 2020-2022
- Compiled training materials for new and existing team members.
- Cross-functional sales and Veeva-Sales Force, regional trainer 2016 - 2021
- Assisted in recruiting, hiring and training of team members.
- Coordinated with Professional and Educational Services for multiple industry conferences, American Academy of Pediatrics, HealthyChildren.org, Neonatal Network, ASPEN, NANN
Senior Territory Representative
Purdue Pharma
Jefferson City, MO
10.2009 - 05.2010
- Contracting specialist, tasked with increasing usage in hospitals, palliative care and long-term care facilities through contract conversion.
- Managed hospital contracting for 15 hospitals, worked with GPO and PBM to ensure best localized pricing.
- Pain Management Marketing Specialty
- Cross-Functional Collaboration with Healthcare Education and Liaison Program
- Partnered with legal, regulatory, and marketing teams to help healthcare professionals recognize signs and symptoms of chronic substance abuse and steps for treatment.
Professional Sales Representative
Schering-Plough
Columbia, MO
07.2007 - 10.2009
- Final Rank of 1st in District, 7th in region and 22nd in nation/1608 representatives
- VA Contracting Specialist
- Trained and mentored new sales representatives
- Regional sales coach, guided 100+ fellow representatives in sales trainings, POA meetings, multiple workshops including Evidence-Based Selling, clinical study reviews, and Clinical Research Methods and Education
- IV Antibiotic and Allergy Specialty.
- Developed and delivered engaging sales presentations to convey product benefits
- Generated new leads through networking and attending industry events
- Utilized CRM software to manage customer accounts and track performance metrics
Professional Territory Representative
Forest Pharmaceuticals
St. Louis, MO
04.2004 - 07.2007
- 6 Quarters in top 25%, 4 Quarters in top 10%, 1st in National Growth Q3 2006, 2006 Representative of Quarter 3 and 4
- Anti-Depressant market specialist.
- Executed new promotions and marketing campaigns in Missouri territory.
- Built relationships with customers and community to promote long term business growth.
- Achieved or exceeded company-defined sales quotas
- Developed and maintained strong working relationships with professionals within assigned territory.
Education
Master of Business Administration - Healthcare Marketing
Quincy University
Quincy, IL05.2005
B.S. Agricultural Economics -
University of Missouri-Columbia
Columbia, MO12.2000
B.S. Agricultural Business Management -
University of Missouri-Columbia
Columbia, MO12.2000
Functional Nutrition Certification- FNC - Nutrition Sciences
Cornell University
Ithaca, NY05.2022
Medicinal Plants Certification - Ayurvedic Medicine
Cornell University
Ithaca, NY05.2022
Registered Yoga Teacher 300 Hour Certificate - Yoga Therapy And Teacher Training
My Vinyasa Practice
Austin, TX05.2021
Trauma Informed Yoga - Yoga Therapy And Teacher Training
Sumits Yoga Therapy
Scottsdale, AZ05.2020
Registered Yoga Teacher 200 Hour Certificate -
Sumits Hot Yoga
Columbia, MO08.2018
Skills
- Passionate Science-based Medical Communicator, Educator and Storyteller
- Excellent presenter, facilitator, and agent of change
- Strategic Sales and Business Development planning
- Territory Analysis
- Finding joy while helping and educating others
- Creative problem solving and for complex and ambiguous situations
- Contract Management
- Team Building and Leadership
- Event and Meeting Planning
Entrepreneurial Experience
- Mexico Sol Yoga, Owner, 2017, Present, Combining Sun, Yoga and Peace. Changing the mind with movement and music. Trauma Informed, Body Aware, Holistic Healing.
- Gard Family Farms, Co-Owner, 2015, Present, Diversified family farm specializing in row crops, sweetcorn, popcorn, pumpkins and produce, located in Mexico, Missouri.
Reckitt Employee Resource Group Leadership
- Reckitt Wellbeing Ambassador, 01/2021 - Present, Collaboration with a passionate group of leaders driving awareness and advocating for wellbeing through better life practices.
- Women@Reckitt Employee Resource Group Leader for North America, Partnered with DEI for International Women's Day, sponsored "Brave not Perfect" by Reshma Saujani
- Able@Reckitt Employee Resource Group Leader for North America, Leading a cross functional team to advance the diversity, equity and inclusion of all abilities through partnership, charitable programs and events.
Previous Work Experience
WQUB - NPR Radio, Development and Marketing Director, 01/2001, 03/2004, Increased Membership and Donations by 25% for 3 consecutive years, by marketing automatic increasing donations for business and large donors.
Reckitt Promotions
- 2023 Executive Hospital Business Manager
- 2020-2022 Nutrition Division, South Central Future Leaders Panel
- 2020 Hospital Nutrition Business Manager
- 2018 Executive Territory Business Manager
- 2017-2022 CRM Coach (SAP/VEEVA)
- 2015-2023 Field Sales Coach
- 2014 Senior Territory Business Manager
- 2010 Territory Business Manager
Volunteer Experience
- University of Missouri - Alumni Association, Audrain Advisory Board, 2016-Present
- Rainbow House, Volunteer, Columbia, MO, 2013-Present
- Angel Wings. Volunteer, Mexico, MO 2017-Present
Timeline
Executive Hospital Business Manager
Reckitt
11.2010 - Current
Senior Territory Representative
Purdue Pharma
10.2009 - 05.2010
Professional Sales Representative
Schering-Plough
07.2007 - 10.2009
Professional Territory Representative
Forest Pharmaceuticals
04.2004 - 07.2007
Master of Business Administration - Healthcare Marketing
Quincy University
B.S. Agricultural Economics -
University of Missouri-Columbia
B.S. Agricultural Business Management -
University of Missouri-Columbia
Functional Nutrition Certification- FNC - Nutrition Sciences
Cornell University
Medicinal Plants Certification - Ayurvedic Medicine
Cornell University
Registered Yoga Teacher 300 Hour Certificate - Yoga Therapy And Teacher Training
My Vinyasa Practice
Trauma Informed Yoga - Yoga Therapy And Teacher Training
Sumits Yoga Therapy
Registered Yoga Teacher 200 Hour Certificate -
Sumits Hot Yoga
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