Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Garrett

Wetumpka,United States

Summary

I am a highly motivated worker and dedicated to providing professionalism and good work ethics. I like staying busy and helping others. I am a quick learner and I am proficient on many computer programs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Residential House Cleaner

Self Employed
01.2023 - Current
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
  • Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
  • Sanitized apartments after move-out or prior to move-in.
  • Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
  • Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.

Front Desk Receptionist

Massage Envy Spa
04.2017 - 04.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Education

CPC-A - Medical Coding And Billing

American Academy of Professional Coders

Skills

  • Reliability and punctuality
  • Deep cleaning expertise
  • Eco-friendly Cleaning Practices
  • Flexible scheduling
  • Closet decluttering
  • Dusting and polishing furniture
  • Customer Service
  • Multitasking and Prioritizing
  • Guest Service and Support
  • Attention to Detail and Organization
  • Numeric and Analytical Skills
  • Comprehension of medical terminology
  • Time Management and Deadlines
  • Computer literacy fundamentals
  • Computer Literacy and Technical Skills
  • Environmental Adaptability
  • Medical Coding Guidelines
  • Medical Coding Basics
  • Knowledge of Medical Coding
  • Medical Coding Ethics
  • Medical coding knowledge
  • Billing and Collection Procedures
  • CPT Coding Understanding
  • Billing and Accounting Support
  • Medical and Health Provider Referrals
  • Analytical and Critical Thinking
  • Healthcare Billing Understanding
  • Invoicing and Billing
  • Billing and coding expertise

Timeline

Residential House Cleaner

Self Employed
01.2023 - Current

Front Desk Receptionist

Massage Envy Spa
04.2017 - 04.2018

CPC-A - Medical Coding And Billing

American Academy of Professional Coders
Courtney Garrett