Courtney Gates
Detroit,MI
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Motivated Warehouse Clerk with strong background in hands-on warehouse operations. Successful in processing outbound shipments, inspecting orders and documenting inventory movements. Proven history of consistently prioritizing safety by wearing protective gear and following company procedures.
Overview
22
22
years of professional experience
Work History
Truck Driver
Value City Department Store/ DAD Express Delivery
2015.03 - 2020.03
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
Warehouse Stocker
Art Van
1998.05 - 2014.11
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped, and staged for shipments.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Communicated with floor managers to determine merchandise placement.
- Operated or tended automatic stacking, loading and packaging machines.
Education
High School Diploma -
Denby High School
Detroit, MI06.2001
Skills
- Microsoft Outlook
- Tractor Trailer Driving
- Shipping and Packaging
- GPS and Route Planning
- Heavy Haul Expertise
- Route Management
- Vehicle Inspection
- Knowledge of State Roads and Highways
- Map Reading Skills
- Pallet Jack Operation
- Customer Service
Timeline
Truck Driver
Value City Department Store/ DAD Express Delivery
2015.03 - 2020.03
Warehouse Stocker
Art Van
1998.05 - 2014.11
High School Diploma -
Denby High School
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