Courtney Gintner
Eau Claire,WI
Summary
Dedicated and accomplished professional seeking the full time, permanent role as a client services specialist. Possesses a strong skill set for excelling as a CSS and eager to leverage my expertise and experience to contribute effectively to the SPD's vision and mission.
Overview
14
14
years of professional experience
Work History
Investigator
State of Wisconsin Public Defender's Office
01.2024 - Current
- Ensures compliance with legal regulations and ethical guidelines during investigations, minimizing risk for litigation or procedural errors.
- Develop and execute all phases of an investigation including fact gathering, review and analysis of evidence, conducting phone and face to face interviews with victims, witnesses, suspects and professionals.
- Provide accurate and timely oral and written investigative reports.
- Maintains communication and organization of multiple open investigation files simultaneously.
- Testifies in court proceedings.
- Analyze state and local statutes.
Criminal Proceedings Legal Specialist II
Eau Claire County Clerk of Courts Office
10.2020 - 01.2024
- Authenticate, certify, and exemplify documents upon request.
- Memorialize court proceedings.
- Receive, process, and issue voluminous court documents.
- Manage incoming record requests from government agencies and the public.
- Process various complex orders from Court and perform all follow-up under stringent timelines.
Office Manager
Midwest Chiropractic Neurology
01.2019 - 10.2020
- Streamline office operations by implementing efficient filing systems and organizational strategies.
- Conduct performance reviews and take disciplinary actions when needed.
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Bartender
Happy Hollow Tavern
01.2018 - 09.2020
- Follow alcohol awareness procedures for preventing excessive guest intoxication.
- Proactively address potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Establish strong relationships with regular patrons, fostering a welcoming bar atmosphere.
- Verify drinking age requirements of customers by carefully reviewing photo identification.
Teller Supervisor
CCF Bank
03.2012 - 01.2018
- Manage compliance by performing internal cash audits and employee work audits to ensure accuracy and transparency.
- Conduct staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
Education
Bachelor of Science - Criminal Justice
University of Wisconsin, Eau Claire
Eau Claire, WI12-2019
Skills
- Clear and concise communication
- Effective public speaking
- Criminal case analysis
- Comprehensive report writing
- Conducting interviews
- Prioritization and scheduling
- Information gathering and analysis
- Detail-oriented approach
- Proficient with local court proceedings
Timeline
Investigator
State of Wisconsin Public Defender's Office
01.2024 - Current
Criminal Proceedings Legal Specialist II
Eau Claire County Clerk of Courts Office
10.2020 - 01.2024
Office Manager
Midwest Chiropractic Neurology
01.2019 - 10.2020
Bartender
Happy Hollow Tavern
01.2018 - 09.2020
Teller Supervisor
CCF Bank
03.2012 - 01.2018
Bachelor of Science - Criminal Justice
University of Wisconsin, Eau Claire