Courtney Glenn
College Park,MD
Summary
Proven HR professional with extensive experience in policy analysis and fostering collaborative environments. Expert in enhancing compliance rates and departmental efficiency through innovative workflow management. Skilled in qualitative analysis and developing strategic partnerships, achieving significant improvements in employee engagement and regulatory adherence.
Overview
8
8
years of professional experience
Work History
HR Compliance & Policy Assistant
Octapharma Plasma, Inc
04.2024 - Current
- Built relationships with key external partners to foster collaboration on shared policy goals and initiatives.
- Supported policymakers in making informed decisions by providing concise summaries of complex issues.
- Contributed significantly to departmental efficiency improvements by introducing new workflow management tools.
- Monitored legislative developments to maintain up-to-date knowledge of relevant regulations and best practices.
HR Trainer
Cedar Fair
03.2023 - 07.2024
- Supported human resource departments in aligning company policies with current employment laws during policy reviews and updates sessions.
- Boosted compliance rates by delivering thorough workplace safety and legal awareness courses.
- Advised clients on best practices for employee engagement, boosting overall job satisfaction levels.
- Delivered exceptional customer service while addressing client concerns or inquiries regarding HR training offerings.
Compliance Director/Office Manager
Costello Real Estate & Investments
01.2021 - 04.2023
- Optimized data accuracy by working collaboratively with businesses, internal MIS teams and suppliers.
- Maintained up-to-date knowledge of evolving regulations, proactively adapting compliance processes as needed.
- Achieved significant cost savings by identifying and addressing areas of non-compliance, minimizing fines and penalties.
- Managed high-performing teams responsible for various aspects of the company''s compliance program, fostering an environment of cooperation and excellence.
HR Intern
New Hope Carolinas Treatment Center
08.2019 - 10.2020
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Assisted in organizing company-wide events, boosting morale and fostering positive workplace relationships among colleagues.
- Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
Educator
Field of Dreams Nurturing and Education Center
09.2016 - 01.2020
- Developed and implemented engaging lesson plans to keep learner attention.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Designed curriculum-aligned assessments to measure student progress and inform instructional decisions.
Education
Bachelor of Science - Business Administration And Law,
Western Carolina University
Cullowhee, NC 05-2026
Certificate - Human Resource Associate Professional
Coursea
10-2024
Associate of Science - Human Resources Management
York Technical College
Rock Hill, SC08-2020
Skills
- Policy analysis
- Qualitative analysis
- Data interpretation
- Quantitative analysis
- Federal laws
- Compensation and benefits
- Employment law
- Labor relations
Timeline
HR Compliance & Policy Assistant
Octapharma Plasma, Inc
04.2024 - Current
HR Trainer
Cedar Fair
03.2023 - 07.2024
Compliance Director/Office Manager
Costello Real Estate & Investments
01.2021 - 04.2023
HR Intern
New Hope Carolinas Treatment Center
08.2019 - 10.2020
Educator
Field of Dreams Nurturing and Education Center
09.2016 - 01.2020
Bachelor of Science - Business Administration And Law,
Western Carolina University
Certificate - Human Resource Associate Professional
Coursea
Associate of Science - Human Resources Management
York Technical College
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