Courtney Goble
Katy,TX
Summary
Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
11
11
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Don Kabel Construction
09.2019 - 05.2023
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
Director of Operations
FDR & CP Services
06.2011 - 05.2016
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching and performance management.
- Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Assisted in recruiting, hiring and training of team members.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
Education
Communications
University of Houston
Houston, TXSkills
- Conflict Management
- Business Correspondence
- Advanced MS Office Suite Proficiency
- Social Media Knowledge
- Executive Calendars
- Project Planning
- Proper Phone Etiquette
- Executive Management Support
- Interpersonal Communications
- Strong Problem Solver
- Project Management
- Logistics and Schedule Management
- Problem Resolution
- Calendar and Scheduling Software
- Bookkeeping
Timeline
Executive Assistant to the Chief Executive Officer
Don Kabel Construction
09.2019 - 05.2023
Director of Operations
FDR & CP Services
06.2011 - 05.2016
Communications
University of Houston
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