Courtney Gordon
Wasilla,AK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
COVID Specimen Collector
QUALITY FORENSIC TOXICOLOGY
San Antonio
03.2023 - 09.2023
- Followed collection and handling standards to expertly process specimens with minimal errors
- Worked with reference labs to meet specimen and special handling requirements. Identified, labeled, and distributed specimens to laboratory team members.
- Identified, labeled, and distributed specimens to laboratory team members.
- Swabbed approximately 15 clients per day.
- Maximized patient satisfaction by providing clear explanations of collection procedures and addressing any concerns or questions.
- Recorded and analyzed data to produce reports of results.
- Self-motivated, with a strong sense of personal responsibility. My duties included; opening and closing/operating the entire second location.
Receptionist & Housekeeper
La Quinta Inn & Medical Center
10.2022 - 02.2023
- Handled incoming and outgoing phone calls and routed callers to appropriate personnel
- Obtained all necessary information when taking room reservations and followed rate quoting scenarios
- Completed room cleaning assignments quickly and efficiently, to meet strict schedule demands.
- Managed approximately 30 incoming calls, emails, faxes, and customers per day.
PCA Personal Care Assistant
Reliance Health Care, Inc.
01.2018 - 09.2022
- Followed agency policy and procedures in administering care to patients
- Maintained case notes to document resident progress and condition
- Assisted patients with mobility issues, personal hygiene tasks, and housekeeping duties.
Education
High school diploma -
IDEA Homeschool
Wasilla, AK05.2019
Skills
- Customer Service Skills
- Computer skills
- Multi-line phone systems
- Data Entry
- Patient Care
- Time management
- Attention to detail
- Specimen collection / processing
- Organizational skills
Certification
Driver's License
Additional Information - Volunteer Experiences
- Matanuska-Susitna Borough Animal Shelter: Cleaned canines and their essentials, assisted with veterinary care, while improving my customer service skills.
- Extended Providence Care: Maintained a clean environment for the patients.
- Aurora Equine Therapy: Kept the living and welfare of all livestock animals suitable for maintaining a healthy lifestyle.
Relocate
Anywhere
Timeline
COVID Specimen Collector
QUALITY FORENSIC TOXICOLOGY
03.2023 - 09.2023
Receptionist & Housekeeper
La Quinta Inn & Medical Center
10.2022 - 02.2023
PCA Personal Care Assistant
Reliance Health Care, Inc.
01.2018 - 09.2022
High school diploma -
IDEA Homeschool