Courtney Gott
Hendersonville,TN
Summary
Well-rounded professional possessing excellent clerical and team support abilities, committed to satisfying customer needs and meeting office demands. But what elevates my service, is my genuine enthusiasm to help everyone around me. This trait has afforded me the ability to see a need and meet it, before the need is realized. Its my superpower.
Overview
12
12
years of professional experience
Work History
Office Manager
Renew Health and Wellness/ Bella Vita Medical
Nashville, TN
10.2012 - Current
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Conducted research projects related to new product development or marketing initiatives.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ensured compliance with applicable laws regarding medical protocol and employment practices.
Team Captain/ Bartender/Catering Server
G Catering
Nashville, TN
08.2023 - Current
- Provided excellent customer service throughout the duration of an event.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Led team meetings, discussed and delegated tasks to individual team members.
- Provided guidance and support to ensure that all team members were working together efficiently.
- Motivated the entire team by creating a positive environment where everyone felt valued and appreciated.
Education
High School Diploma -
Mandarin High School
Jacksonville, FL05-1999
Skills
- Customer Relations
- Strategic Planning
- Excellent multi-tasking ability
- Employee Training
- Project Management
- Clear oral/written communication
Timeline
Team Captain/ Bartender/Catering Server
G Catering
08.2023 - Current
Office Manager
Renew Health and Wellness/ Bella Vita Medical
10.2012 - Current
High School Diploma -
Mandarin High School
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