Courtney Greenwood

Experienced patient care coordinator offering demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Focused on optimizing work flow through effective appointment management. Demonstrated ability to navigate electronic health record systems, ensuring accurate patient information collection and timely updates. Collaborated with multidisciplinary teams to enhance patient care, addressing inquiries and resolving concerns efficiently. Skilled in maintaining regulatory compliance while providing education and support to patients during treatment sessions. Well-versed in policies, procedures and standards.