Summary
Overview
Work History
Education
Skills
Involvement Special Causes
Additional Attributes
Timeline
Generic

Courtney Hardwick

Lakeland

Summary

Highly motivated and committed employee with a proven history of superior performance at individual, team, and organizational levels. Able to multitask and prioritize workloads with little or no supervision. Detail-oriented professional eager to contribute background and skills to excel in daily tasks and goals. Exceptional communication and project management skills. Known for effectively handling multiple tasks in fast-paced environments. Proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Recognized for proactive approach to optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience

Work History

Registered Medical Assistant/Medical Scribe

Watson Clinic LLP
08.2021 - Current
  • Support the work of physicians and other health professionals with office administration and examinations including organizing charts, preparing patient rooms and collecting vitals
  • Communicate effectively with patients to schedule appointments, verify information, data entry
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Scheduling and Billing
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.

Registered Medical Assistant

Lakeland Regional Health
01.2017 - 08.2021
  • Assisted physicians with examinations, procedures and treatments
  • Performed office administration duties
  • Obtained and maintained patient medical history and collected vital signs
  • Collected and processed specimens
  • Maintained medication and immunization records
  • Administered injections and performed EKGs

Registered Medical Assistant

Pediatric Associates
05.2016 - 01.2017
  • Responsible for escorting patients to exam rooms, calming them and distributing literature to their parents about any upcoming procedures
  • Assisted in maintaining and updating all patient files

Customer Service Representative

Michaels Crafts / Bealls Outlet
01.2014 - 01.2016
  • Assisted customers promptly and promoted good customer relations through courtesy, service and appearance
  • Performed cashier duties, stocked shelves and maintained a clean and organized environment
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Associate of Science - Medical Assisting

Keiser University
Lakeland, Florida
01.2016

High School - Health Science Major

Lake Gibson High School
01.2012

Skills

  • Microsoft Word
  • Microsoft Excel/Powerpoint
  • CPR/BLS
  • Strong communication skills
  • Microsoft outlook
  • Insurance verification
  • Medical records management
  • Comprehensive Administrative Support
  • Data collection
  • Medical office procedures
  • Computer literacy proficiency
  • Electronic health records management
  • Medical terminology
  • Time management
  • Telephone reception
  • Document management
  • Billing and coding
  • Customer relations
  • Managing operations and efficiency
  • Schedule management

Involvement Special Causes

  • Walk for Angelman Syndrome
  • City Lakeland Health Fair
  • Cystic Fibrosis Fundraiser
  • Blood donor
  • Lakeland Regional Promise Run

Additional Attributes

  • HIPAA
  • CPR
  • BLS
  • OSHA
  • HIV
  • Blood Borne Pathogen
  • RMA
  • CNA

Timeline

Registered Medical Assistant/Medical Scribe

Watson Clinic LLP
08.2021 - Current

Registered Medical Assistant

Lakeland Regional Health
01.2017 - 08.2021

Registered Medical Assistant

Pediatric Associates
05.2016 - 01.2017

Customer Service Representative

Michaels Crafts / Bealls Outlet
01.2014 - 01.2016

Associate of Science - Medical Assisting

Keiser University

High School - Health Science Major

Lake Gibson High School

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Courtney Hardwick