Courtney Henderson
Palm Desert,CA
Summary
Hardworking and passionate Florist Assistant with strong organizational skills eager to learn from the best! Ready to help any way I can and learn your tried and true techniques!
I have LOVED being a Florist Boutique Assistant many years in the floral design field.
My dream is to own my own small flower shop or a flower truck one day.
Overview
2
2
years of professional experience
Work History
Florist Boutique Assistant
The French Tulip (Most Recent)
08.2021 - 09.2023
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Prepared incoming flower stocks every day for arrangements, bouquets , and any online orders.
- Maintained high standard of organization and cleanliness of store premises.
- Provided customers with courteous, knowledgeable, and efficient service.
- I performed daily cash register opening and closing functions and generated daily sales reports.
- Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
- Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
- Supported in-store sales promotions, frequently engaging in product upsell activities.
- Developed loyal customer relationships through attentive service and consistent communication regarding order updates or potential delays.
- Managed boutique cash register transactions, maintaining accuracy and reliability in financial records.
- Organized delivery schedules for customers'' orders, ensuring timely arrivals and maintained freshness of floral products.
- Assisted with the training and supervision of new employees, ensuring they were adequately prepared to meet boutique standards for customer service and flower care.
- Improved efficiency in flower care procedures, maximizing the lifespan of blooms and reducing waste.
- Demonstrated a strong work ethic by consistently meeting performance goals and contributing to the overall success of the boutique team.
- Educated customers on proper flower care techniques, increasing overall satisfaction with their purchases.
- Assisted clients in selecting appropriate flowers for various occasions, resulting in memorable arrangements and repeat business.
- Contributed to seasonal promotions by suggesting ideas for themed arrangements that appealed to diverse clientele preferences.
- Assisted with event planning consultations for weddings and special occasions, helping clients envision beautiful floral accents to enhance their celebrations.
- Supported store operations during peak holiday seasons by working extended hours and handling increased customer volume with professionalism.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
Education
No Degree - Business
University of Alabama At Birmingham
Birmingham, ALSkills
- Cleanliness and Organization
- Strong Communication Skills
- Time management mastery
- Seasonal Display Creation
- Maintaining Freshness Standards
- Creative floral design
- Inventory management and ordering
- Floral shop assistance
- Special occasion decorative pieces
Timeline
Florist Boutique Assistant
The French Tulip (Most Recent)
08.2021 - 09.2023
No Degree - Business
University of Alabama At Birmingham