Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Henderson

Palm Desert,CA

Summary

Hardworking and passionate Florist Assistant with strong organizational skills eager to learn from the best! Ready to help any way I can and learn your tried and true techniques!

I have LOVED being a Florist Boutique Assistant many years in the floral design field.

My dream is to own my own small flower shop or a flower truck one day.

Overview

2
2
years of professional experience

Work History

Florist Boutique Assistant

The French Tulip (Most Recent)
08.2021 - 09.2023
  • Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
  • Prepared incoming flower stocks every day for arrangements, bouquets , and any online orders.
  • Maintained high standard of organization and cleanliness of store premises.
  • Provided customers with courteous, knowledgeable, and efficient service.
  • I performed daily cash register opening and closing functions and generated daily sales reports.
  • Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
  • Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
  • Supported in-store sales promotions, frequently engaging in product upsell activities.
  • Developed loyal customer relationships through attentive service and consistent communication regarding order updates or potential delays.
  • Managed boutique cash register transactions, maintaining accuracy and reliability in financial records.
  • Organized delivery schedules for customers'' orders, ensuring timely arrivals and maintained freshness of floral products.
  • Assisted with the training and supervision of new employees, ensuring they were adequately prepared to meet boutique standards for customer service and flower care.
  • Improved efficiency in flower care procedures, maximizing the lifespan of blooms and reducing waste.
  • Demonstrated a strong work ethic by consistently meeting performance goals and contributing to the overall success of the boutique team.
  • Educated customers on proper flower care techniques, increasing overall satisfaction with their purchases.
  • Assisted clients in selecting appropriate flowers for various occasions, resulting in memorable arrangements and repeat business.
  • Contributed to seasonal promotions by suggesting ideas for themed arrangements that appealed to diverse clientele preferences.
  • Assisted with event planning consultations for weddings and special occasions, helping clients envision beautiful floral accents to enhance their celebrations.
  • Supported store operations during peak holiday seasons by working extended hours and handling increased customer volume with professionalism.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.

Education

No Degree - Business

University of Alabama At Birmingham
Birmingham, AL

Skills

  • Cleanliness and Organization
  • Strong Communication Skills
  • Time management mastery
  • Seasonal Display Creation
  • Maintaining Freshness Standards
  • Creative floral design
  • Inventory management and ordering
  • Floral shop assistance
  • Special occasion decorative pieces

Timeline

Florist Boutique Assistant

The French Tulip (Most Recent)
08.2021 - 09.2023

No Degree - Business

University of Alabama At Birmingham
Courtney Henderson