Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Hondlik

NC

Summary

Working effectively and professionally with people of diverse backgrounds and in various circumstances. Able to help people and to keep them calm in any situation. Law-enforcement officer, with a decade of experience in effective communication, conflict management and resolution, team-working, and problem solving. Comfortable with computers, various computer systems, and data entry tools, and communication channels such as phone, email, or chat.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Deputy / SRO

Iredell County Sheriffs Office
08.2018 - Current
  • Patrolled assigned area(s) within the limits to deter illegal activities; protected and preserved the safety and security of individuals, buildings, neighborhoods, and county
  • Responded to emergency radio calls - civil disturbances, domestic disputes, robberies, Break and Entering, mental patients, fights and other misdemeanors and felonies
  • Prepared reports, citations and summons necessary to charged individuals with violations
  • Provide courtroom testimony
  • Enforced federal, state, and local laws by conducting patrols, investigating crimes, and apprehending suspects
  • Security checks at assigned school (Brawley IB Middle)
  • Conducted drills with students and sta
  • Law Enforcement, Law-related Counselor, Law related educator
  • Speak to kids that need help/trouble with friends-families
  • Demonstrate the ability to learn quickly, adapt to dynamic situations and deliver consistent quality in the job duties.
  • Enhanced team efficiency by streamlining communication processes and implementing new procedures.
  • Managed high-profile cases, ensuring timely resolution and maintaining client satisfaction.

Detention Officer / Deputy

Wilkes County Sheriff’s Office
01.2015 - 08.2018
  • Oversee the security and activities of inmates on an assigned floor
  • Supervises and controls inmate's behavior during operations of the detention center
  • Perform routine searches, incoming property, and confiscate contraband
  • Patrolled assigned area(s) within the limits to deter illegal activities; protecting and preserving the safety and security of individuals, buildings, neighborhoods, and county
  • Serving papers such as; criminal summons, child support and warrants
  • Prepared reports, citations, and summons necessary to the charged individuals with violations
  • Act as an Ocial escort, such as leading funeral processions.

Cashier

Lowes Home Improvements
  • Managed inventory
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Greet customers and provide assistance in finding products, answering questions, and oering expert advice on home improvement projects
  • Excellent communication and interpersonal skills, with the ability to engage customers and address their needs effectively
  • Handle money through-out shift
  • Directed customers to the right location
  • Assisting customers with checkout and answering outstanding questions
  • End of shift duties, as in; cleaning, sweeping, moping, etc
  • Work in a fast-paced retail environment and handle multiple tasks simultaneously
  • Handling customers returns and exchanges in accordance with Lowe's policies.

Education

Criminal Justice -

Mitchell Community College
Statesville, NC

BLET -

Wilkes Community College
05.2015

High School Diploma -

Statesville High School
06.2012

Skills

  • Customer Assistance
  • Conflict Resolution
  • Product Recommendations
  • Payment Processing
  • Money Handling
  • Inventory Control
  • Refunds and Exchanges
  • Purchase Assistance
  • Cultural Awareness
  • Critical Thinking
  • Computer Skills
  • Active Listening
  • Providing Clear Directions
  • Data Entry
  • Decision-Making
  • Good Judgment
  • Telephone Etiquette
  • Dependable and Responsible

Certification

  • Basic Law Enforcement Training
  • CPR and First Aid Certification
  • Crisis Intervention Team Training
  • Officer Survival Training

Timeline

Deputy / SRO

Iredell County Sheriffs Office
08.2018 - Current

Detention Officer / Deputy

Wilkes County Sheriff’s Office
01.2015 - 08.2018

Cashier

Lowes Home Improvements

Criminal Justice -

Mitchell Community College

BLET -

Wilkes Community College

High School Diploma -

Statesville High School

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Courtney Hondlik