Courtney Huff
Forney
Summary
Skilled EMT and experienced manager with strong leadership, communication, and problem-solving abilities. Proven expertise in emergency response, patient care, and team coordination. Adept at maintaining a clean, organized, and efficient work environment while ensuring high standards of safety and service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Tantastic Tanning Salon
Kaufman
08.2021 - Current
- Organized documentation for project tracking and reporting purposes.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
Firefighter/EMT B
Ables Springs Fire Department
Apple Springs
10.2024 - 09.2025
- Responded to emergency calls for fires, medical emergencies, and hazardous situations.
- Operated firefighting equipment and tools during emergency response efforts.
- Collaborated with team members to develop effective firefighting strategies.
- Documented incident reports detailing actions taken during emergency responses.
Waitress/Bartender
Rusted Rail Golf Club
Crandall
08.2019 - 08.2021
- Took food and drink orders accurately from customers in a fast-paced environment.
- Maintained cleanliness of dining area, ensuring a pleasant environment for patrons.
- Assisted in training new staff on service protocols and menu knowledge.
- Handled cash transactions and processed payments efficiently at the register.
- Resolved customer inquiries and concerns with professionalism and empathy.
Babysitter
Care.com Inc
Crandall
05.2018 - 01.2019
- Supervised children during playtime and daily activities.
- Prepared nutritious meals and snacks for children.
- Established routines to ensure children's safety and comfort.
- Communicated regularly with parents about children's needs and progress.
- Managed schedules to accommodate children's extracurricular activities.
Waitress
Roma's Italian Restaurant
Kaufman
11.2017 - 08.2018
- Provided exceptional customer service in a fast-paced restaurant environment.
- Assisted in training new staff on restaurant procedures and policies.
- Managed cash register operations and processed customer payments efficiently.
- Resolved customer complaints quickly to maintain satisfaction levels.
Education
EMS
CareFlite EMS Academy
Kaufman, TX07-2025
Associate of Arts - Education
Trinity Valley Community College
Athens, TX05-2023
High School Diploma -
Scurry-Rosser High School
Scurry, TX05-2018
Skills
- Patient assessment
- Team collaboration
- Customer service
- Conflict resolution
- Time management
- Triaging
- CPR and first aid
- Vital sign assessment
- Spinal immobilization
- Bleeding control
Certification
- CPR & First Aid
- NREMT
Timeline
Firefighter/EMT B
Ables Springs Fire Department
10.2024 - 09.2025
Manager
Tantastic Tanning Salon
08.2021 - Current
Waitress/Bartender
Rusted Rail Golf Club
08.2019 - 08.2021
Babysitter
Care.com Inc
05.2018 - 01.2019
Waitress
Roma's Italian Restaurant
11.2017 - 08.2018
EMS
CareFlite EMS Academy
Associate of Arts - Education
Trinity Valley Community College
High School Diploma -
Scurry-Rosser High School