Courtney Jennings
Pflugerville,TX
Summary
Adept at optimizing delivery processes and enhancing customer satisfaction, I leveraged my Class A Commercial Driver License and driver training expertise during my tenure at Advance Auto Parts. Skilled in maintaining meticulous logs and ensuring safety compliance, my proactive approach and effective communication skills have consistently improved operational efficiency.
Overview
21
21
years of professional experience
Work History
Driver Specialist
Advance Auto Parts
Austin, TX
02.2024 - Current
- Verified deliveries against shipping instructions prior to delivering to customers.
- Kept accurate logs of all deliveries and trips.
- Reviewed delivery documents and orders and reported errors to supervisor.
Driver Specialist
AutoZone
Pflugerville, TX
07.2023 - 01.2024
- Completed necessary paperwork and documentation for deliveries.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Kept accurate records of deliveries and customer signatures.
- Checked shipments against shipping documents to ensure accuracy of delivery items.
Janitorial Lead
Goodwill
Austin, TX
10.2021 - 04.2023
- Checked quality of work regularly through inspections and official assessments.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Assigned and monitored tasks to janitorial staff, ensuring that all duties were completed in a timely manner.
- Managed the disposal of trash from buildings according to established guidelines and local laws.
- Ordered supplies as needed, including cleaning chemicals, paper products, mops, brooms.
- Coached staff on strategies to enhance performance and improve customer relations.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Responded promptly to customer complaints regarding cleanliness of facilities or services provided by janitorial staff members.
- Swept and damp-mopped private stairways and hallways.
- Assisted with customer requests and answered questions to improve satisfaction.
Self Employed Driver
CIJI Drop N Go Express
Austin, TX
08.2016 - 01.2021
- Utilized GPS and maps for efficient route planning.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Communicated effectively with dispatch and customers to provide status updates.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Logged deliveries, drop-off times and special conditions in company system.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Assisted with loading and unloading freight when necessary.
- Maintained accurate logs of vehicle inspections and repair status.
- Completed necessary paperwork and documentation for deliveries.
- Kept accurate records of deliveries and customer signatures.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
Transfer End Dump Driver
Texas Disposal
Creedmoor, TX
02.2013 - 02.2016
- Ensured logs are kept secure and confidential according to company guidelines.
- Maintained up-to-date knowledge of industry best practices in order to optimize performance.
- Ensured all log entries were accurately recorded in a timely manner.
- Monitored logbook updates and ensured compliance with company policies.
- Provided guidance on best practices for efficient loading and unloading processes.
End Dump Driver
Ranger Excavating
Austin, TX
01.2010 - 02.2013
- Loaded end dump trailer with material from stockpile using front-end loader.
- Prepared driver logbook entries according to Federal Motor Carrier Safety Regulations.
- Followed safety procedures while loading and unloading materials into the trailer.
End Dump Driver
Centex Materials
Austin, TX
11.2003 - 02.2008
- Loaded end dump trailer with material from stockpile using front-end loader.
- Prepared driver logbook entries according to Federal Motor Carrier Safety Regulations.
- Maintained communication with supervisors and other drivers to ensure efficient delivery of materials.
- Followed safety procedures while loading and unloading materials into the trailer.
- Ensured logs are kept secure and confidential according to company guidelines.
Education
GED -
Georgetown High School
Georgetown Texas01-1993
Skills
- Driver training experience
- Class A Commercial Driver License
- Professional defense truck driver
- National Safety Council Course
Timeline
Driver Specialist
Advance Auto Parts
02.2024 - Current
Driver Specialist
AutoZone
07.2023 - 01.2024
Janitorial Lead
Goodwill
10.2021 - 04.2023
Self Employed Driver
CIJI Drop N Go Express
08.2016 - 01.2021
Transfer End Dump Driver
Texas Disposal
02.2013 - 02.2016
End Dump Driver
Ranger Excavating
01.2010 - 02.2013
End Dump Driver
Centex Materials
11.2003 - 02.2008
GED -
Georgetown High School
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