COURTNEY JOHNSON
Deerfield Beach,United States
Summary
Proven track record in enhancing inspection efficiency at Harvest Insurance through advanced technology, coupled with exceptional organization skills from RDM reset projects. Expert in documenting evidence and fostering teamwork, Consistently exceed expectations by prioritizing quality control and customer service, achieving significant improvements in operational outcomes.
Overview
8
8
years of professional experience
Work History
Field Inspector
Harvest Insurance
07.2022 - Current
- Completed thorough written descriptions and took photographs to document conditions.
- Enhanced inspection efficiency by utilizing advanced technology and tools during field assessments.
- Drafted detailed reports on findings of inspections.
- Examined relevant documents prior to inspections in order to become acquainted with property features.
- Collaborated with cross-functional teams to address issues found during inspections, facilitating prompt resolutions.
- Helped to develop and refine inspection checklists, resulting in improved coverage of all critical areas during assessments.
Reset Merchandiser
RDM
07.2018 - 07.2021
- Expedited completion of reset projects through meticulous organization and prioritization of tasks.
- Earned recognition from store management for consistently meeting or exceeding expectations in both speed and quality of work.
- Minimized out-of-stock instances by closely monitoring inventory levels and promptly replenishing sold items.
- Changed shelves, racks, and displays to meet new schematic designs.
- Improved product visibility by strategically placing merchandise on shelves according to planograms.
- Assisted retail partners with pricing strategies, ensuring consistency across all locations for the duration of promotional campaigns.
Retail Sales Associate
CVS
12.2016 - 07.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
High School Diploma -
Marjory Stoneman Douglas High School
Parkland, FL05.2007
Skills
- Documenting evidence
- Customer Service
- Analyzing data
- Documentation skills
- Data Entry
- MS Office
- Quality controls
- Organization skills
- Teamwork and Collaboration
- Attention to Detail
Timeline
Field Inspector
Harvest Insurance
07.2022 - Current
Reset Merchandiser
RDM
07.2018 - 07.2021
Retail Sales Associate
CVS
12.2016 - 07.2018
High School Diploma -
Marjory Stoneman Douglas High School
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