Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Courtney Johnson

Jacksonville,Tx

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Correctional Sergeant

Texas Department Of Criminal Justice
09.2016 - 07.2025
  • Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
  • Supervised 56 employees and performance of tasks and managed 500 offenders.
  • Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Completed daily work report sheets and delegated tasks to employees.
  • Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
  • Handled inmate counts and searches for missing inmates.
  • Improved staff performance by providing training and guidance on institutional policies and best practices.
  • Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.

Security Officer/Psychiatric Nursing Assistant

Rusk State Hospital
11.2012 - 09.2016
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Examined doors, windows and gates to verify security.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
  • Documented patient progress meticulously in electronic medical records, maintaining accuracy and confidentiality as required by HIPAA regulations.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of psychiatric nursing assistance.
  • Promoted a culture of healing by consistently demonstrating empathy, patience, and understanding towards all patients regardless of their diagnoses or backgrounds.
  • Assisted in the administration of psychiatric medications under the supervision of healthcare professionals, ensuring proper dosage and adherence to protocols.

Teaching Assistant

Nichols Intermediate
08.2010 - 10.2012
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
  • Completed daily reports on attendance and disciplinary performance.
  • Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
  • Contributed to positive learning environment by addressing individual student needs, promoting equity and inclusion.

Education

Some College (No Degree) - Kinesiology

Sam Houston State University
Huntsville, TX

High School Diploma -

Jacksonville High School
Jacksonville, TX
05-2004

Skills

  • De-escalation techniques
  • Conflict management
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking
  • Attention to detail
  • Reliability
  • Organizational skills
  • MS word, excel, and outlook

Accomplishments

    Started as a correctional in 2016 and promoted to sergeant after 2 years of employment. I was selected for the position on the first time i applied beating out 14 other applicants.

Certification

I am CPR certified

Timeline

Correctional Sergeant

Texas Department Of Criminal Justice
09.2016 - 07.2025

Security Officer/Psychiatric Nursing Assistant

Rusk State Hospital
11.2012 - 09.2016

Teaching Assistant

Nichols Intermediate
08.2010 - 10.2012

Some College (No Degree) - Kinesiology

Sam Houston State University

High School Diploma -

Jacksonville High School

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