Summary
Overview
Work History
Education
Skills
Languages
Timeline
Additional Comments
Personal Information
Generic

Courtney Johnson

Converse

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Country Day Montessori School
07.2025 - Current
  • Developed positive relationships with clients through attentive service during initial contact points like reception desk interactions or telephone call handling.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Administrative Assistant

Bexar Wealth Solutions
01.2022 - Current
    • Elevated client relations with prompt follow-ups on inquiries or concerns, ensuring positive rapport with customers throughout the sales process.
    • Maximized time management skills to achieve multiple tasks under strict deadlines without compromising quality or attention to detail in daily responsibilities.
    • Supported marketing initiatives with event planning, collateral creation, and lead generation tracking to drive sales growth.
    • Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.

Administrative Assistant

WDFG North America
07.2023 - 03.2025
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Enhanced inventory accuracy by diligently maintaining and updating records of all received and shipped goods.
  • Managed vendor relationships, negotiating favorable terms that contributed to overall supply chain efficiency.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Loan Processor

Aligned Mortgage
10.2020 - 11.2022
    • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
    • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
    • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.

Cashier

Hobby Lobby
10.2015 - 01.2017
    • Greeted customers entering store and responded promptly to customer needs.
    • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
    • Assisted customers with returns, refunds and resolving transaction issues.

Education

HS Diploma -

Mililani High School
5 2009

Skills

  • Customer engagement
  • Accurate data entry
  • Proficient in computer applications
  • Administrative support
  • Business correspondence
  • Accounting support
  • Multitasking and organization
  • Client relationship management
  • Customer service
  • Office administration

Languages

Spanish
Professional Working

Timeline

Administrative Assistant

Country Day Montessori School
07.2025 - Current

Administrative Assistant

WDFG North America
07.2023 - 03.2025

Administrative Assistant

Bexar Wealth Solutions
01.2022 - Current

Loan Processor

Aligned Mortgage
10.2020 - 11.2022

Cashier

Hobby Lobby
10.2015 - 01.2017

HS Diploma -

Mililani High School

Additional Comments

Job gap due to being stay at home mom

Personal Information

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